# User Guide **URL:** https://community.trooptrack.com/c/user-guide/5.md [Latest](https://community.trooptrack.com/latest.md) · [Categories](https://community.trooptrack.com/categories.md) · [Tags](https://community.trooptrack.com/tags.md) --- ## [About the User Guide](https://community.trooptrack.com/t/about-the-user-guide/13)
**Author:** [@dave31](https://community.trooptrack.com/u/dave31)\ **Replies:** 0\ **Last updated:** [April 19, 2016, 8:14pm UTC](https://community.trooptrack.com/t/about-the-user-guide/13 "2016-04-19T20:14:58Z")
This is the official documentation for TroopTrack features! --- ## [Managing Merit Badge Counselors](https://community.trooptrack.com/t/managing-merit-badge-counselors/87)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 17\ **Last updated:** [August 20, 2026, 12:39am UTC](https://community.trooptrack.com/t/managing-merit-badge-counselors/87 "2026-08-20T00:39:15Z")
How to Get to Your Merit Badge Counselor List You can get to your counselor list using the Manage badge menu. Click on the "Manage", then scroll down to "Merit Badge Counselors". : Here's what the counselor list loo… --- ## [Download Photos and Album from Trooptrack](https://community.trooptrack.com/t/download-photos-and-album-from-trooptrack/14634)
**Author:** [@Pushkaraj](https://community.trooptrack.com/u/Pushkaraj)\ **Replies:** 0\ **Last updated:** [December 2, 2025, 7:06am UTC](https://community.trooptrack.com/t/download-photos-and-album-from-trooptrack/14634 "2025-12-02T07:06:41Z")
We have TroopTrack Photo Sync app to achieve this. Photo Sync is a desktop application that allows you to download all your TroopTrack photo albums to your computer. Photo Sync is free open source software. There is abso… --- ## [Import your data from and to IA 2.0 / Scoutbook](https://community.trooptrack.com/t/import-your-data-from-and-to-ia-2-0-scoutbook/10085)
**Author:** [@Tyler](https://community.trooptrack.com/u/Tyler)\ **Replies:** 32\ **Last updated:** [December 2, 2025, 12:59am UTC](https://community.trooptrack.com/t/import-your-data-from-and-to-ia-2-0-scoutbook/10085 "2025-12-02T00:59:07Z")
TroopTrack now interacts with IA2.0 through a upload/download (import/export) system of syncing between TroopTrack and Scoutbook. Here is how syncing between TT and scoutbook / IA 2.0 currently works. Syncing from Troo… --- ## [Controlling Access and Privileges](https://community.trooptrack.com/t/controlling-access-and-privileges/76)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 68\ **Last updated:** [November 28, 2025, 8:43pm UTC](https://community.trooptrack.com/t/controlling-access-and-privileges/76 "2025-11-28T20:43:44Z")
Default Privileges By default, users are granted the following: Access Level All adults/parents will be able to see other members of their family. Unless you change their access level, they won't be able to see informa… --- ## [Transfer Users Between TroopTrack Troops (Updated)](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops-updated/13777)
**Author:** [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Replies:** 0\ **Last updated:** [March 5, 2024, 6:34pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops-updated/13777 "2024-03-05T18:34:02Z")
Users that are moving from one TroopTrack troop to another are able to request that their data is transferred between them automatically. We will take care of the transfer and it won't change any of your data or your log… --- ## [Sharing Links](https://community.trooptrack.com/t/sharing-links/114)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 7\ **Last updated:** [December 16, 2024, 9:23am UTC](https://community.trooptrack.com/t/sharing-links/114 "2024-12-16T09:23:48Z")
How to Get There You can share links with everyone in your Troop or Pack using the Share badge. You can save a new link by clicking on the Share badge then selecting the Recommended Link option from the drop down menu … --- ## [Request and validate imports instantly](https://community.trooptrack.com/t/request-and-validate-imports-instantly/5625)
**Author:** [@Spencer](https://community.trooptrack.com/u/Spencer)\ **Replies:** 11\ **Last updated:** [December 3, 2024, 6:21pm UTC](https://community.trooptrack.com/t/request-and-validate-imports-instantly/5625 "2024-12-03T18:21:26Z")
It’s easier to request imports into TroopTrack! Start by going to Support \> Spreadsheet Import/Export. This is a new, somewhat experimental, feature. If it proves useful we plan to expand on it. Use It First, upload you… --- ## [Planning an Event](https://community.trooptrack.com/t/planning-an-event/62)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 29\ **Last updated:** [December 2, 2024, 10:44pm UTC](https://community.trooptrack.com/t/planning-an-event/62 "2024-12-02T22:44:23Z")
How to Get There To start a new event, select "Plan an Event" after clicking on the Plan Badge as shown below: \*\*You may also select Calendar in the same drop down menu and simply click on the date desired. Basic… --- ## [Recording Achievements in TroopTrack](https://community.trooptrack.com/t/recording-achievements-in-trooptrack/11221)
**Author:** [@Pushkaraj](https://community.trooptrack.com/u/Pushkaraj)\ **Replies:** 4\ **Last updated:** [September 18, 2024, 3:12pm UTC](https://community.trooptrack.com/t/recording-achievements-in-trooptrack/11221 "2024-09-18T15:12:03Z")
Hi everyone, This video will walk you through how to record achievements in TroopTrack and walk you through the other features that TroopTrack has on recording progress. If you have any other questions abo… --- ## [Sharing Documents](https://community.trooptrack.com/t/sharing-documents/115)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 19\ **Last updated:** [September 9, 2024, 3:48pm UTC](https://community.trooptrack.com/t/sharing-documents/115 "2024-09-09T15:48:17Z")
How to Get There You can get to your full documents list and upload documents from the share menu item. Simply click on the Share menu item and then select documents from the drop down menu box as shown below: How It … --- ## [Record Progress "Bulk"](https://community.trooptrack.com/t/record-progress-bulk/103)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 45\ **Last updated:** [September 1, 2024, 8:54pm UTC](https://community.trooptrack.com/t/record-progress-bulk/103 "2024-09-01T20:54:19Z")
What You Can Do You just had a den meeting where you worked with five boys to complete four of the requirements for the Citizenship Pin. You could enter the exact same information into TroopTrack five times, or you c… --- ## [User Importer for All Unit Types](https://community.trooptrack.com/t/user-importer-for-all-unit-types/5236)
**Author:** [@Spencer](https://community.trooptrack.com/u/Spencer)\ **Replies:** 29\ **Last updated:** [August 20, 2024, 4:55am UTC](https://community.trooptrack.com/t/user-importer-for-all-unit-types/5236 "2024-08-20T04:55:10Z")
Upload files for this importer like this. We can now import user information for any unit type! Most of our importers are based on data that can be exported from other scouting software, but these are only available f… --- ## [Import your Unit's Calendar to Google Calendar](https://community.trooptrack.com/t/import-your-units-calendar-to-google-calendar/69)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 12\ **Last updated:** [August 19, 2024, 2:29pm UTC](https://community.trooptrack.com/t/import-your-units-calendar-to-google-calendar/69 "2024-08-19T14:29:46Z")
Notice: Sadly it would seem that Google is neglecting this particular part of their Google Calendar software. Several of our users have been struggling with issues regarding their calendar not synchronizing properly into… --- ## [Import Your Merit Badges Instantly](https://community.trooptrack.com/t/import-your-merit-badges-instantly/5647)
**Author:** [@Spencer](https://community.trooptrack.com/u/Spencer)\ **Replies:** 6\ **Last updated:** [July 29, 2024, 4:59pm UTC](https://community.trooptrack.com/t/import-your-merit-badges-instantly/5647 "2024-07-29T16:59:48Z")
Upload files for this importer like this. We recently made a Merit Badge Importer! You can now send us a .csv spreadsheet of your merit badge records and we can import them for you. This importer only applies to BSA S… --- ## [Money Account Basics](https://community.trooptrack.com/t/money-account-basics/84)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 32\ **Last updated:** [June 10, 2024, 10:01pm UTC](https://community.trooptrack.com/t/money-account-basics/84 "2024-06-10T22:01:09Z")
How To Get There From the "Manage" drop down menu as shown below: Money Account Types There are two types of accounts in TroopTrack: user accounts and troop accounts. Who Can Use It Troop members can see any account… --- ## [Adding Members](https://community.trooptrack.com/t/adding-members/75)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 4\ **Last updated:** [March 11, 2024, 3:44pm UTC](https://community.trooptrack.com/t/adding-members/75 "2024-03-11T15:44:22Z")
How to Get There Adding a member to your troop is simple and there are a couple of ways to do so. Like most things, you can get there using one of the badge buttons. Just click on the Manage badge then Members, then sel… --- ## [Transfer Users Between TroopTrack Troops](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 31\ **Last updated:** [March 5, 2024, 6:37pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53 "2024-03-05T18:37:41Z")
Please check this new Guide for updated information on User Transfers: Users that are moving from one TroopTrack troop to another are able to request that their data is transferred between them automatically. We will… --- ## [Paying with TroopTrack As a Parent](https://community.trooptrack.com/t/paying-with-trooptrack-as-a-parent/11895)
**Author:** [@Pushkaraj](https://community.trooptrack.com/u/Pushkaraj)\ **Replies:** 0\ **Last updated:** [September 29, 2021, 9:26pm UTC](https://community.trooptrack.com/t/paying-with-trooptrack-as-a-parent/11895 "2021-09-29T21:26:50Z")
To make payments as a parent with PayPal or Stripe, click on your name and then “your profile”. Then click on your “money” tab, click on “actions” and “make deposit”. You’ll then be able to make a deposit with yo… --- ## [RSVP'ing for an Event](https://community.trooptrack.com/t/rsvping-for-an-event/68)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 23\ **Last updated:** [November 7, 2023, 8:58am UTC](https://community.trooptrack.com/t/rsvping-for-an-event/68 "2023-11-07T08:58:31Z")
How It Works When someone creates an event and invites you to attend, you will get an email with a link to the event, like the one shown below: Click on the link to see more information about the event and to RSVP. Th… --- ## [Fundraisers](https://community.trooptrack.com/t/fundraisers/91)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 16\ **Last updated:** [August 13, 2023, 7:57pm UTC](https://community.trooptrack.com/t/fundraisers/91 "2023-08-13T19:57:40Z")
What You Can Do TroopTrack let's you create fundraisers to track the sales of your products, and to track how much each girl sells. Users with the Manage Fundraisers privilege can create and edit fundraisers. How to Get… --- ## [Magic Mailing Lists](https://community.trooptrack.com/t/magic-mailing-lists/99)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 9\ **Last updated:** [May 5, 2023, 1:15pm UTC](https://community.trooptrack.com/t/magic-mailing-lists/99 "2023-05-05T13:15:11Z")
What Are They? Magic mailing lists are mailing lists created automatically by TroopTrack for you that figure out the recipients of the list based on their position in the troop. TroopTrack comes with the … --- ## [Creating Patrols/Dens](https://community.trooptrack.com/t/creating-patrols-dens/78)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 7\ **Last updated:** [April 19, 2023, 4:01am UTC](https://community.trooptrack.com/t/creating-patrols-dens/78 "2023-04-19T04:01:37Z")
How to Get There Just click the "Manage" button, then "Units", as shown below. Manage Patrols and Dens by Dragging People Around To move a user into a patrol, just drag them from their current position into … --- ## [How to use chat with TroopTrack Chatterbox feature](https://community.trooptrack.com/t/how-to-use-chat-with-trooptrack-chatterbox-feature/10632)
**Author:** [@Tyler](https://community.trooptrack.com/u/Tyler)\ **Replies:** 3\ **Last updated:** [April 16, 2023, 8:45pm UTC](https://community.trooptrack.com/t/how-to-use-chat-with-trooptrack-chatterbox-feature/10632 "2023-04-16T20:45:50Z")
We are excited to announce the new chat feature within TroopTrack! This enables troops with better communication. It is more instant and easy than normal emails as troop members receive notifications on both mobile and w… --- ## [Import your Equipment List Instantly](https://community.trooptrack.com/t/import-your-equipment-list-instantly/4627)
**Author:** [@Spencer](https://community.trooptrack.com/u/Spencer)\ **Replies:** 6\ **Last updated:** [April 10, 2023, 2:25pm UTC](https://community.trooptrack.com/t/import-your-equipment-list-instantly/4627 "2023-04-10T14:25:05Z")
Upload files for this importer like this. We recently made an Equipment importer! You can now send us a spreadsheet of your equipment items and we can import them for you instantly. The spreadsheet should follow the pa… --- ## [AHG: Manage Service Stars](https://community.trooptrack.com/t/ahg-manage-service-stars/110)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 34\ **Last updated:** [January 9, 2023, 2:36am UTC](https://community.trooptrack.com/t/ahg-manage-service-stars/110 "2023-01-09T02:36:54Z")
If you're an American Heritage Girls troop, you have access to the Manage Service Stars feature. This feature is the only way to add service stars to the profiles of the youth in your troop and it's super easy to do. Fi… --- ## [Online Payment](https://community.trooptrack.com/t/online-payment/94)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 28\ **Last updated:** [December 8, 2022, 1:12am UTC](https://community.trooptrack.com/t/online-payment/94 "2022-12-08T01:12:29Z")
The Online Payments feature allows you to easily set up how your online payments work. You can now choose a default money account for event fees to post to. You can choose to require payment to RSVP. The settings pa… --- ## [Manual Entry for Service Hours, Miles, and Nights](https://community.trooptrack.com/t/manual-entry-for-service-hours-miles-and-nights/60)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 6\ **Last updated:** [October 11, 2022, 7:17pm UTC](https://community.trooptrack.com/t/manual-entry-for-service-hours-miles-and-nights/60 "2022-10-11T19:17:27Z")
Currently we don't offer Automatic importing of Service Hours, Miles, and Nights for all types of troops. However you can easily enter this for each individual user. Go to their profile by clicking on their name. We're … --- ## [Import from AHG Family](https://community.trooptrack.com/t/import-from-ahg-family/12420)
**Author:** [@Pushkaraj](https://community.trooptrack.com/u/Pushkaraj)\ **Replies:** 13\ **Last updated:** [October 4, 2022, 4:10pm UTC](https://community.trooptrack.com/t/import-from-ahg-family/12420 "2022-10-04T16:10:24Z")
Hi everyone, Users can download a spreadsheet of their users from AHG Family. Then in TroopTrack click on “support” and “spreadsheet import/export”. Then choose the file from your computer and have the type of impor… --- ## [Sharing Photos](https://community.trooptrack.com/t/sharing-photos/112)
**Author:** [@dave](https://community.trooptrack.com/u/dave)\ **Replies:** 12\ **Last updated:** [August 11, 2022, 8:28pm UTC](https://community.trooptrack.com/t/sharing-photos/112 "2022-08-11T20:28:25Z")
What You Can Do You can create photo albums and upload pictures to them that everyone in your scouting unit will enjoy. How to Get There Photo albums are managed under the Share button and are accessible through… [Next page](https://community.trooptrack.com/c/user-guide/5.md?page=1)