# Android App is Unstable

**URL:** https://community.trooptrack.com/t/android-app-is-unstable/14049
**Category:** TroopTrack Bugs
**Created:** [August 27, 2024, 3:37pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049 "2024-08-27T15:37:24Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![dculin](https://avatars.discourse-cdn.com/v4/letter/d/f475e1/32.png) [@dculin](https://community.trooptrack.com/u/dculin)
#### Post date: [August 27, 2024, 3:37pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/1 "2024-08-27T15:37:24Z")

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I love the app, but since the last updates, it has been very unstable and hard to open. I usually have to click on the icon at least 3 times to get it to open. Once it does, I enter the user id and password. It closes again. I then scroll through my icons, find TroopTrack, click on the icon and it finally opens.

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### Author: ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)
#### Post date: [August 27, 2024, 3:47pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/2 "2024-08-27T15:47:31Z")

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This is being worked on. There is a new update in the pipeline right now. The TT admins have not been able to reproduce the issues.

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### Author: ![dculin](https://avatars.discourse-cdn.com/v4/letter/d/f475e1/32.png) [@dculin](https://community.trooptrack.com/u/dculin)
#### Post date: [August 27, 2024, 8:30pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/3 "2024-08-27T20:30:38Z")

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Please let me know if they would like to see it. I can do a Zoom call and demonstrate.

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### Author: ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)
#### Post date: [August 27, 2024, 8:43pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/4 "2024-08-27T20:43:58Z")

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Please send an e-mail to [support@trooptrack.com](mailto:support@trooptrack.com).

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### Author: ![RajasekharKubendran](https://avatars.discourse-cdn.com/v4/letter/r/13edae/32.png) [@RajasekharKubendran](https://community.trooptrack.com/u/RajasekharKubendran)
#### Post date: [September 2, 2024, 3:03pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/5 "2024-09-02T15:03:50Z")

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Please let us know if the mobile app issue is resolved, currently using Web apps as temporary workaround but mobile apps will be more handy

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### Author: ![SRUEDU](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/sruedu/32/363_2.png) [@SRUEDU](https://community.trooptrack.com/u/SRUEDU)
#### Post date: [September 3, 2024, 2:58pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/6 "2024-09-03T14:58:43Z")

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We’ve had trouble even accessing the app. It usually gives us a “forbidden” error. We can restart the app a few times and sometimes get it to log in, but lately, I haven’t been able to get into the app at all.

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### Author: ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)
#### Post date: [September 3, 2024, 11:33pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/7 "2024-09-03T23:33:17Z")

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Dave is working on the Android app.

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### Author: ![MatthewCrafton1](https://avatars.discourse-cdn.com/v4/letter/m/c5a1d2/32.png) [@MatthewCrafton1](https://community.trooptrack.com/u/MatthewCrafton1)
#### Post date: [March 18, 2025, 3:44am UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/8 "2025-03-18T03:44:23Z")

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Any updates? At this point our troop is looking into different apps.

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### Author: ![AaronKoop](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronkoop/32/3732_2.png) [@AaronKoop](https://community.trooptrack.com/u/AaronKoop)
#### Post date: [April 5, 2025, 12:27pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/9 "2025-04-05T12:27:22Z")

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I just tried the app again for the first time in months and, after crashing a few times when trying to login, it actually opened and I am using it now! We’ll see if it lasts or is still too unstable but at least I can open the app (a first for me).

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### Author: ![dculin](https://avatars.discourse-cdn.com/v4/letter/d/f475e1/32.png) [@dculin](https://community.trooptrack.com/u/dculin)
#### Post date: [April 5, 2025, 1:44pm UTC](https://community.trooptrack.com/t/android-app-is-unstable/14049/10 "2025-04-05T13:44:17Z")

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Agreed. Same here. Press over and over and the app will eventually load. I got a message stating the app is unstable until it did load. All seems well…once I got past all that…
