# Can't record advancement

**URL:** <https://community.trooptrack.com/t/cant-record-advancement/11974>\
**Category:** TroopTrack Bugs\
**Created:** [October 29, 2021, 12:15am UTC](https://community.trooptrack.com/t/cant-record-advancement/11974 "2021-10-29T00:15:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![CorrieHenninger](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@CorrieHenninger](https://community.trooptrack.com/u/CorrieHenninger)\
**Post date:** [October 29, 2021, 12:15am UTC](https://community.trooptrack.com/t/cant-record-advancement/11974/1 "2021-10-29T00:15:44Z")

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We had a new girl join our Wolf den and she is not showing up for me to record her progress. I should have 3 girls, but can only see two. My committee chair can see her in my den, but I can’t.  
Please fix!

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [October 29, 2021, 3:23pm UTC](https://community.trooptrack.com/t/cant-record-advancement/11974/2 "2021-10-29T15:23:11Z")

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Something so specific and individual to your unit would warrant a direct email to [support@trooptrack.com](mailto:support@trooptrack.com), that way you can share the specific details in a more secure way.

Do the other two in your den happen to be your own children?

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**Author:** ![CorrieHenninger](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@CorrieHenninger](https://community.trooptrack.com/u/CorrieHenninger)\
**Post date:** [October 29, 2021, 3:39pm UTC](https://community.trooptrack.com/t/cant-record-advancement/11974/3 "2021-10-29T15:39:14Z")

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They are my kids, yes. The third girl joined last month.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [October 29, 2021, 3:43pm UTC](https://community.trooptrack.com/t/cant-record-advancement/11974/4 "2021-10-29T15:43:13Z")

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I kinda thought that might be the case. Have your Committee Chair change your access level to Den rather than Household. Even though you are viewing the Den your level only allows you to see the members in your Household.