# Closing out IA2.0 Reports created by someone else

**URL:** <https://community.trooptrack.com/t/closing-out-ia2-0-reports-created-by-someone-else/12755>\
**Category:** Ask a Question\
**Created:** [October 13, 2022, 1:00pm UTC](https://community.trooptrack.com/t/closing-out-ia2-0-reports-created-by-someone-else/12755 "2022-10-13T13:00:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JDDarland](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/jddarland/32/3253_2.png) [@JDDarland](https://community.trooptrack.com/u/JDDarland)\
**Post date:** [October 13, 2022, 1:00pm UTC](https://community.trooptrack.com/t/closing-out-ia2-0-reports-created-by-someone-else/12755/1 "2022-10-13T13:00:09Z")

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I have an open IA2.0 report that is in Open status that was. created by someone else in the past. I have full admin access for our unit. Is there anyway I can change the status to closed?

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/b/bfe4a3de6e97847b34761a234a414ceae521cf8f.png)

When I enter the report, I have no option to close

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**Author:** ![JDDarland](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/jddarland/32/3253_2.png) [@JDDarland](https://community.trooptrack.com/u/JDDarland)\
**Post date:** [October 13, 2022, 1:00pm UTC](https://community.trooptrack.com/t/closing-out-ia2-0-reports-created-by-someone-else/12755/2 "2022-10-13T13:00:41Z")

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When I enter the report, I do not see the option to close

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/a/ad9793b6d90272fea16cd127f66d25e2b1689be6.png)

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [October 13, 2022, 2:46pm UTC](https://community.trooptrack.com/t/closing-out-ia2-0-reports-created-by-someone-else/12755/3 "2022-10-13T14:46:39Z")

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I would suggest sending a message to [support@trooptrack.com](mailto:support@trooptrack.com), I have had times in the past where the report was closed but showed as open in the interface. Do the awards listed on that report still come up to submit again?

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**Author:** ![JDDarland](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/jddarland/32/3253_2.png) [@JDDarland](https://community.trooptrack.com/u/JDDarland)\
**Post date:** [October 13, 2022, 3:03pm UTC](https://community.trooptrack.com/t/closing-out-ia2-0-reports-created-by-someone-else/12755/4 "2022-10-13T15:03:27Z")

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They do not, which I believe is because that report is marked as having been uploaded to IA2.0

I will send that email, thank you

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [October 13, 2022, 3:05pm UTC](https://community.trooptrack.com/t/closing-out-ia2-0-reports-created-by-someone-else/12755/5 "2022-10-13T15:05:29Z")

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Just know the TT staff is majorly swamped right now and they are down a staff member. It could be a week or two before you get a response. They are doing their best to get through the support requests.