# Communication Problems

**URL:** <https://community.trooptrack.com/t/communication-problems/6804>\
**Category:** Product Updates\
**Created:** [January 3, 2018, 4:53pm UTC](https://community.trooptrack.com/t/communication-problems/6804 "2018-01-03T16:53:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Spencer](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/spencer/32/427_2.png) [@Spencer](https://community.trooptrack.com/u/Spencer)\
**Post date:** [January 3, 2018, 4:53pm UTC](https://community.trooptrack.com/t/communication-problems/6804/1 "2018-01-03T16:53:58Z")

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We’ve made a fix to the Communications Problems page!

Go to `Communicate` `>` `Communication Problems` to see who has been placed on our Spam, Unsubscribe, or Bounce lists. You can also remove them from those lists.

If someone suddenly stops receiving emails from TroopTrack, check this page. They may have accidentally marked us as spam. You can then click the “Remove Spam Report” button, and they will begin receiving emails again.

 ![51](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/b/bc35ff1820a814090ade31d9b77428081d083a67.png)

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**Author:** ![SRUEDU](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/sruedu/32/363_2.png) [@SRUEDU](https://community.trooptrack.com/u/SRUEDU)\
**Post date:** [January 4, 2018, 5:43pm UTC](https://community.trooptrack.com/t/communication-problems/6804/2 "2018-01-04T17:43:19Z")

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Oh this makes me so happy!!! This is an issue for our troop and I feel bad nagging you guys several times a month about my parents who accidentally mark TT emails as SPAM!!!

THANK YOU!

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**Author:** ![KMessinger196](https://avatars.discourse-cdn.com/v4/letter/k/3d9bf3/32.png) [@KMessinger196](https://community.trooptrack.com/u/KMessinger196)\
**Post date:** [January 6, 2018, 6:56pm UTC](https://community.trooptrack.com/t/communication-problems/6804/3 "2018-01-06T18:56:55Z")

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Is there a way to see ‘bounced’ emails when sending through TroopTrack? Meaning, if an email doesn’t go through for other reasons (full mailbox, email address no longer exists, etc).  
If not, can you add that?
