# Creating Custom Mailing Lists - 2023 **URL:** \ **Category:** Ask a Question\ **Created:** [August 23, 2023, 2:15pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484 "2023-08-23T14:15:39Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Karen\_Loggia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/karen_loggia/32/3380_2.png) [@Karen\_Loggia](https://community.trooptrack.com/u/Karen_Loggia)\ **Post date:** [August 23, 2023, 2:15pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/1 "2023-08-23T14:15:39Z")
Hello! I have been attempting to create a custom mailing list following the instructions here and the user guides…but no luck. Does this feature still exist? ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [August 23, 2023, 3:28pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/2 "2023-08-23T15:28:54Z")
The feature still exists, I was able to create one just now. What process are you following? Are you an admin of your TT account, you have all privileges? Go to the Gear Menu - Edit Troop (or Pack, Crew, Unit) Settings - TroopTrack Settings Under General Settings do you have “Use dynamic meeting invitations…” if so is it on or off? What items show up and are on under Basic and Advanced Email Settings? ---
**Author:** ![Karen\_Loggia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/karen_loggia/32/3380_2.png) [@Karen\_Loggia](https://community.trooptrack.com/u/Karen_Loggia)\ **Post date:** [August 24, 2023, 5:04pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/3 "2023-08-24T17:04:24Z")
Thank you so much for this response. I am an admin for the account, in fact I am the one who set up my troop’s account and I have been giving other’s privileges. I have checked several times and I appear to have all available permissions/privileges, unless there are hidden permission boxes. I attempted to do what you are suggesting and I do not see dynamic meeting invitations. Gear Menu \> Edit Troop Settings \> TroopTrack Settings Here are the items under Basic: - Use TroopTrack to send emails to your members? This does not affect automated emails like event reminders or newsletters. - Restrict emails - Copy parents on all scout emails - Reply to Here are the items under advanced: - Advanced Email Settings. To learn more about these features, check out the TroopTrack community - Subdomain Emails. Turning on this feature will allow all your mailing lists and inboxes to use your TroopTrack subdomain as part of your email address, like this: example@1061-2.trooptrack.email. - Inboxes: Want an email address that sends messages to a position or group of people? For example treasurer@1061-2.trooptrack.email if you would like a generic email address for your treasurer so that you can change treasurers without everyone updating their contact books. Thanks for any insights. ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [August 24, 2023, 5:23pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/4 "2023-08-24T17:23:00Z")
That is good you are the main admin, no there are no hidden permissions, just never sure who is posting so sometimes it ends up being as simple as a permissions issue. Newer accounts don’t have an option to disable Dynamic Meeting Invitations so I knew that might not be there. Are all of the Basic and Advanced settings enabled? I want to test from my group but want to make sure the settings are the same to see if that changes anything. ---
**Author:** ![Karen\_Loggia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/karen_loggia/32/3380_2.png) [@Karen\_Loggia](https://community.trooptrack.com/u/Karen_Loggia)\ **Post date:** [August 25, 2023, 6:59pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/5 "2023-08-25T18:59:03Z")
Thanks Aaron. I just went into settings and enabled all of the basic and advanced options, including “restrict emails.” -Karen ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [August 25, 2023, 8:25pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/6 "2023-08-25T20:25:04Z")
I was still able to create a Custom Mailing list with the same settings as your unit. Try it again since you made changes to the settings. ---
**Author:** ![Karen\_Loggia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/karen_loggia/32/3380_2.png) [@Karen\_Loggia](https://community.trooptrack.com/u/Karen_Loggia)\ **Post date:** [August 25, 2023, 8:38pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/7 "2023-08-25T20:38:31Z")
Are you able to see this screen grab that shows my options on the customer mailing lists page? ![image.png](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/c/c2fb663cef7edb142d0dead6d376500a0808f810.png) ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [August 25, 2023, 8:43pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/8 "2023-08-25T20:43:40Z")
Yes I see the screen grab, that is interesting, I believe Dave was working toward Mailboxes being the newer version of Custom Mailing Lists, can you create a new Mailbox? Communicate, Mailboxes, New Mailbox. ---
**Author:** ![Karen\_Loggia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/karen_loggia/32/3380_2.png) [@Karen\_Loggia](https://community.trooptrack.com/u/Karen_Loggia)\ **Post date:** [August 27, 2023, 7:39pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/9 "2023-08-27T19:39:27Z")
I am able to create a new mailbox: ![image.png](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/5/5e23fbb2189f6cc7251c02e3a6255a7cc4a35379.png) (Back from OA induction, and I am trying to create an email that goes just to new OA Ordeals - this is where my questions about custom mailing lists started). Thanks! Karen ---
**Author:** ![Karen\_Loggia](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/karen_loggia/32/3380_2.png) [@Karen\_Loggia](https://community.trooptrack.com/u/Karen_Loggia)\ **Post date:** [August 27, 2023, 7:46pm UTC](https://community.trooptrack.com/t/creating-custom-mailing-lists-2023/13484/10 "2023-08-27T19:46:58Z")
Aaron, I figured it out. Instead of going to the manage privilege option through the dropdowns, I went to my profile and looked at my privileges. I reselected ALL options and there were indeed a few privileges in mailing that were missing!!! I am sorry to send you on a wild goose chase but it is now working. Thank you so much for helping me troubleshoot this, as it gave me some ideas of other things we want to do. Karen ![image.png](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/5/5e23fbb2189f6cc7251c02e3a6255a7cc4a35379.png)