# Email Header Image Changed

**URL:** <https://community.trooptrack.com/t/email-header-image-changed/13735>\
**Category:** Ask a Question\
**Created:** [February 5, 2024, 7:27am UTC](https://community.trooptrack.com/t/email-header-image-changed/13735 "2024-02-05T07:27:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MarkNoll](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@MarkNoll](https://community.trooptrack.com/u/MarkNoll)\
**Post date:** [February 5, 2024, 7:27am UTC](https://community.trooptrack.com/t/email-header-image-changed/13735/1 "2024-02-05T07:27:41Z")

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We had a custom email header image in TroopTrack, but a week or two ago it got changed to one for Pack 350 in Westwood NJ. I was able to reset it to the default image on the TroopTrack Settings page, but I don’t have a copy of our custom image on my computer. It was originally uploaded when we began using TroopTrack in 2016. I thought I could get it from an old TroopTrack email, but even messages I’ve saved from over a year ago have the Pack 350 image so it’s apparently a link rather than an embedded image.

Is there any way to get our old image back?

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [February 6, 2024, 9:39pm UTC](https://community.trooptrack.com/t/email-header-image-changed/13735/2 "2024-02-06T21:39:41Z")

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I am not sure it will be possible but you would need to send an e-mail to [support@trooptrack.com](mailto:support@trooptrack.com) to request it. You will need the URL of the image. You are correct though that they are not embedded they are linked to and loaded when viewing the message.

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**Author:** ![MarkNoll](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@MarkNoll](https://community.trooptrack.com/u/MarkNoll)\
**Post date:** [February 8, 2024, 7:04am UTC](https://community.trooptrack.com/t/email-header-image-changed/13735/3 "2024-02-08T07:04:08Z")

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I found we also had the custom image on our TroopTrack Intranet page so I downloaded it from there, and then uploaded it as our email header image so we have it back.

This happened to both our troops – we have separate TroopTrack accounts for our boy’s troop and our girl’s troop – so I figured it was a wide-scale system problem that affected other units.