# Email Reminder Problems

**URL:** <https://community.trooptrack.com/t/email-reminder-problems/9723>\
**Category:** Ask a Question\
**Created:** [November 6, 2019, 8:00pm UTC](https://community.trooptrack.com/t/email-reminder-problems/9723 "2019-11-06T20:00:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![karenburgos](https://avatars.discourse-cdn.com/v4/letter/k/e19adc/32.png) [@karenburgos](https://community.trooptrack.com/u/karenburgos)\
**Post date:** [November 6, 2019, 8:00pm UTC](https://community.trooptrack.com/t/email-reminder-problems/9723/1 "2019-11-06T20:00:27Z")

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Don’t know why but our reminder emails that are set up to go 6 days before event and 1 day before event are not going out. This is the first month this has happened. All other months reminders went out with no issue. Does anyone know if there is a system problem?

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [November 6, 2019, 8:28pm UTC](https://community.trooptrack.com/t/email-reminder-problems/9723/2 "2019-11-06T20:28:30Z")

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I just got reminder e-mails today for events coming up. It does not appear to be a system wide issue. Engage support directly [support@trooptrack.com](mailto:support@trooptrack.com).