# Error on CSV Import

**URL:** <https://community.trooptrack.com/t/error-on-csv-import/12629>\
**Category:** TroopTrack Bugs\
**Created:** [September 10, 2022, 8:38pm UTC](https://community.trooptrack.com/t/error-on-csv-import/12629 "2022-09-10T20:38:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![RobC](https://avatars.discourse-cdn.com/v4/letter/r/e9a140/32.png) [@RobC](https://community.trooptrack.com/u/RobC)\
**Post date:** [September 10, 2022, 8:38pm UTC](https://community.trooptrack.com/t/error-on-csv-import/12629/1 "2022-09-10T20:38:42Z")

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@dave  
Whenever I attempt to import CSV files, I get the following error:

**An unhandled lowlevel error occurred. The application logs may have details.**

I got the same message from 2 different imports - user and equipment, so I don’t think it’s a problem with the files.

Thank you

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**Author:** ![SRUEDU](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/sruedu/32/363_2.png) [@SRUEDU](https://community.trooptrack.com/u/SRUEDU)\
**Post date:** [September 11, 2022, 11:46pm UTC](https://community.trooptrack.com/t/error-on-csv-import/12629/2 "2022-09-11T23:46:29Z")

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There is another thread listing similar issues with many different things on TT today. [Lowlever Error](https://community.trooptrack.com/t/lowlevel-error-occured/12633)