# Failed Delivery for emails from TroopTrack

**URL:** <https://community.trooptrack.com/t/failed-delivery-for-emails-from-trooptrack/14563>\
**Category:** Uncategorized\
**Created:** [September 29, 2025, 10:08pm UTC](https://community.trooptrack.com/t/failed-delivery-for-emails-from-trooptrack/14563 "2025-09-29T22:08:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![EvanAtkins](https://avatars.discourse-cdn.com/v4/letter/e/0ea827/32.png) [@EvanAtkins](https://community.trooptrack.com/u/EvanAtkins)\
**Post date:** [September 29, 2025, 10:08pm UTC](https://community.trooptrack.com/t/failed-delivery-for-emails-from-trooptrack/14563/1 "2025-09-29T22:08:42Z")

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Our Troop Track email is broken as well. Failed Delivery message appear in the message queue.

What is the status on this functionality for email services to be repaired and functioning properly.

Is their any corrective measure we can do locally to get this critical functionality to work?

Please advise.

Thank you, Evan Atkins

Troop 9 Stamford CT.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [September 29, 2025, 10:15pm UTC](https://community.trooptrack.com/t/failed-delivery-for-emails-from-trooptrack/14563/2 "2025-09-29T22:15:17Z")

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Yes, this is currenlty known and has been reported. There is currently no estimate for a fix.

The only options are send the message manually outside of TT or send a Text message if you have the Text subscription. This is not an individual unit issue it is a system wide issue.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [October 2, 2025, 2:49pm UTC](https://community.trooptrack.com/t/failed-delivery-for-emails-from-trooptrack/14563/4 "2025-10-02T14:49:21Z")

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> [@Email Outage October 2025](https://community.trooptrack.com/t/email-outage-october-2025/14575/7):
>
> They have identified what the problem is, it was an attack by a spammer and the e-mail provider paused delivery, they are working with them to get it back on. Once that happens it usually takes severa…