# Getting Timeouts and errors today

**URL:** <https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343>\
**Category:** TroopTrack 4\
**Created:** [February 21, 2021, 3:55pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343 "2021-02-21T15:55:27Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![jteague](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/jteague/32/1842_2.png) [@jteague](https://community.trooptrack.com/u/jteague)\
**Post date:** [February 21, 2021, 3:55pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/1 "2021-02-21T15:55:27Z")

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Had to jump to mobile on my phone to post this still getting errors and timeouts here but with enough tries I made it to post this. Getting multiple timeout errors and trooptrack just working slow and erroring out chatterbox failed .

Jeff Teague Troop940  
West Chester, Ohio

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**Author:** ![mwestcott](https://avatars.discourse-cdn.com/v4/letter/m/919ad9/32.png) [@mwestcott](https://community.trooptrack.com/u/mwestcott)\
**Post date:** [February 21, 2021, 8:26pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/2 "2021-02-21T20:26:22Z")

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Hi @Pushkaraj , I have been experiencing very slow page loads the last few days, too.

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**Author:** ![Pushkaraj](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pushkaraj/32/3690_2.png) [@Pushkaraj](https://community.trooptrack.com/u/Pushkaraj)\
**Post date:** [February 22, 2021, 8:15pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/3 "2021-02-22T20:15:54Z")

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Hi y’all,

Our tech team is working to fix these issues. Chatterboxes should be working currently. It may have to do with some of our servers going down a few times last week. One of them has been slow recently, but our team is looking into this issue and why it’s happening.

Thanks,

David Keener  
TroopTrack

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**Author:** ![JustinWeaver](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/justinweaver/32/2437_2.png) [@JustinWeaver](https://community.trooptrack.com/u/JustinWeaver)\
**Post date:** [February 23, 2021, 1:59am UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/4 "2021-02-23T01:59:30Z")

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Yea it’s currently 9pm on Monday and I just had two TroopTrack crashes. I have noticed major slowdowns and crashes the past two weeks or so.

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**Author:** ![jteague](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/jteague/32/1842_2.png) [@jteague](https://community.trooptrack.com/u/jteague)\
**Post date:** [February 23, 2021, 5:56pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/5 "2021-02-23T17:56:19Z")

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Still getting this in chatterbox:

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/1/185e2b8f43e60c0bd60b4e5921a6c53c8980122e.png)

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**Author:** ![jteague](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/jteague/32/1842_2.png) [@jteague](https://community.trooptrack.com/u/jteague)\
**Post date:** [February 23, 2021, 5:57pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/6 "2021-02-23T17:57:02Z")

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Once it does this I get links that don’t want to work correctly. I have to reload the page.

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**Author:** ![SRUEDU](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/sruedu/32/363_2.png) [@SRUEDU](https://community.trooptrack.com/u/SRUEDU)\
**Post date:** [February 23, 2021, 6:00pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/7 "2021-02-23T18:00:41Z")

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I can’t get anything but a white screen after login. My phone, my computer, and on 3 different browsers. Nothing has worked since last night. It won’t even time out for me. Just sits on a white screen and that’s all it will do.

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**Author:** ![Pushkaraj](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pushkaraj/32/3690_2.png) [@Pushkaraj](https://community.trooptrack.com/u/Pushkaraj)\
**Post date:** [February 23, 2021, 6:51pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/8 "2021-02-23T18:51:42Z")

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Hi @jteague,

I was able to recreate that error with your account and I got it over to our tech team. They’re taking a look at it now.

@SRUEDU, I was able to impersonate your account successfully. Are you still unable to log in?

One of the servers has been running slow, and our tech team is trying to figure out why that’s happening.

Thanks,

David Keener  
TroopTrack

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**Author:** ![SRUEDU](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/sruedu/32/363_2.png) [@SRUEDU](https://community.trooptrack.com/u/SRUEDU)\
**Post date:** [February 23, 2021, 7:28pm UTC](https://community.trooptrack.com/t/getting-timeouts-and-errors-today/11343/9 "2021-02-23T19:28:29Z")

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Hey @Pushkaraj,

SWEET!! I can log in now. First time since day before yesterday. It was weird b/c only one of my girls could log into her account. But no one else could. I was trying on Windows machines and Mac machines, different browsers. We had Opera, Firefox, Safari, and Chrome and didn’t have any success.

Thanks!
