# How do I transfer member information to a new Troop?

**URL:** <https://community.trooptrack.com/t/how-do-i-transfer-member-information-to-a-new-troop/5558>\
**Category:** Ask a Question\
**Created:** [July 3, 2017, 2:00am UTC](https://community.trooptrack.com/t/how-do-i-transfer-member-information-to-a-new-troop/5558 "2017-07-03T02:00:27Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![TreasurerOR0001](https://avatars.discourse-cdn.com/v4/letter/t/779978/32.png) [@TreasurerOR0001](https://community.trooptrack.com/u/TreasurerOR0001)\
**Post date:** [July 3, 2017, 2:00am UTC](https://community.trooptrack.com/t/how-do-i-transfer-member-information-to-a-new-troop/5558/1 "2017-07-03T02:00:27Z")

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There is a new Troop starting in our area (yay!) in the fall. Several families are transferring to that troop. How do I get their member information (badges, service hours, attendance, etc) transferred to the new Troop?

Cheryl Porter  
Registrar Troop OR0001

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**Author:** ![mlsully2002](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/mlsully2002/32/442_2.png) [@mlsully2002](https://community.trooptrack.com/u/mlsully2002)\
**Post date:** [July 3, 2017, 1:22pm UTC](https://community.trooptrack.com/t/how-do-i-transfer-member-information-to-a-new-troop/5558/2 "2017-07-03T13:22:54Z")

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Hi @TreasurerOR0001,

We have a pretty simple process for transferring users between troops in TroopTrack.

We just need you to open a helpdesk ticket and give us the names, following the instructions in this post:

> [@Transfer Users Between TroopTrack Troops](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53):
>
> Users that are moving from one TroopTrack troop to another are able to request that their data is transferred between them automatically. We will take care of the transfer and it won't change any of y…

and we need permission from both troops and then BOOM! done.

Let me know if you have any questions.

Thanks!

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**Author:** ![TreasurerOR0001](https://avatars.discourse-cdn.com/v4/letter/t/779978/32.png) [@TreasurerOR0001](https://community.trooptrack.com/u/TreasurerOR0001)\
**Post date:** [July 4, 2017, 4:42pm UTC](https://community.trooptrack.com/t/how-do-i-transfer-member-information-to-a-new-troop/5558/3 "2017-07-04T16:42:05Z")

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1. Some of the people joining the new troop were not active this past year. Do I need to activate them in the old troop in order for their information to be transferred to the new one?  
Cheryl

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**Author:** ![TiffanyHigginson1](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/tiffanyhigginson1/32/495_2.png) [@TiffanyHigginson1](https://community.trooptrack.com/u/TiffanyHigginson1)\
**Post date:** [July 4, 2017, 11:34pm UTC](https://community.trooptrack.com/t/how-do-i-transfer-member-information-to-a-new-troop/5558/4 "2017-07-04T23:34:25Z")

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Is there a print “every possible bit of information on one scout” report? If they are transferring without trooptrack?

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**Author:** ![mlsully2002](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/mlsully2002/32/442_2.png) [@mlsully2002](https://community.trooptrack.com/u/mlsully2002)\
**Post date:** [July 5, 2017, 2:22pm UTC](https://community.trooptrack.com/t/how-do-i-transfer-member-information-to-a-new-troop/5558/5 "2017-07-05T14:22:18Z")

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@TreasurerOR0001,

You can, but you don’t have to.

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**Author:** ![mlsully2002](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/mlsully2002/32/442_2.png) [@mlsully2002](https://community.trooptrack.com/u/mlsully2002)\
**Post date:** [July 5, 2017, 2:23pm UTC](https://community.trooptrack.com/t/how-do-i-transfer-member-information-to-a-new-troop/5558/6 "2017-07-05T14:23:05Z")

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I think the detailed report in the individual scout’s profile is a good place to start. Then check custom reports for anything else you might want to include.