# I Can't send a "Help" Request **URL:** \ **Category:** Ask a Question\ **Created:** [June 9, 2026, 3:45pm UTC](https://community.trooptrack.com/t/i-cant-send-a-help-request/14724 "2026-06-09T15:45:56Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![jdcocojr](https://avatars.discourse-cdn.com/v4/letter/j/bbce88/32.png) [@jdcocojr](https://community.trooptrack.com/u/jdcocojr)\ **Post date:** [June 9, 2026, 3:45pm UTC](https://community.trooptrack.com/t/i-cant-send-a-help-request/14724/1 "2026-06-09T15:45:56Z")
All the emails I sent in the last couple of days have failed to deliver. When I attempt to send a help request, I get the following prompt: “Please type a few words to describe your problem and hit enter;” however, when I press “ENTER,” nothing happens. What should I be doing differently? Joe ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [June 9, 2026, 4:39pm UTC](https://community.trooptrack.com/t/i-cant-send-a-help-request/14724/2 "2026-06-09T16:39:38Z")
Support is aware email is down. ---
**Author:** ![SteveFesko](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/stevefesko/32/3727_2.png) [@SteveFesko](https://community.trooptrack.com/u/SteveFesko)\ **Post date:** [June 10, 2026, 11:50pm UTC](https://community.trooptrack.com/t/i-cant-send-a-help-request/14724/3 "2026-06-10T23:50:41Z")
This is impacting us as well. Are texts working? Steve ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [June 11, 2026, 3:21pm UTC](https://community.trooptrack.com/t/i-cant-send-a-help-request/14724/4 "2026-06-11T15:21:34Z")
Yes, Texts are working.