# IA 2.0 Advancement Report Not Closing

**URL:** <https://community.trooptrack.com/t/ia-2-0-advancement-report-not-closing/9745>\
**Category:** Ask a Question\
**Created:** [November 11, 2019, 6:14pm UTC](https://community.trooptrack.com/t/ia-2-0-advancement-report-not-closing/9745 "2019-11-11T18:14:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JustinDexter](https://avatars.discourse-cdn.com/v4/letter/j/53a042/32.png) [@JustinDexter](https://community.trooptrack.com/u/JustinDexter)\
**Post date:** [November 11, 2019, 6:14pm UTC](https://community.trooptrack.com/t/ia-2-0-advancement-report-not-closing/9745/1 "2019-11-11T18:14:52Z")

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When I mark the report as “reported” after importing the file successfully to IA site, the report is stuck in “Closing” status. The advancements do not get updated with a date that they has been reported to council and they continue show up when I go to run a new report.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [November 11, 2019, 8:02pm UTC](https://community.trooptrack.com/t/ia-2-0-advancement-report-not-closing/9745/2 "2019-11-11T20:02:21Z")

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How long has it been sitting like that? It seems like it can take a couple hours if it is a large report. I have left them and come back the next day to make sure enough time had passed. If it is still open and it has been 24 hours then send an e-mail to [support@trooptrack.com](mailto:support@trooptrack.com).