# Member missing from Members dropdown in Email Screen

**URL:** <https://community.trooptrack.com/t/member-missing-from-members-dropdown-in-email-screen/14785>\
**Category:** TroopTrack Bugs\
**Created:** [September 23, 2026, 8:00pm UTC](https://community.trooptrack.com/t/member-missing-from-members-dropdown-in-email-screen/14785 "2026-09-23T20:00:35Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![TimMaloney](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/timmaloney/32/3306_2.png) [@TimMaloney](https://community.trooptrack.com/u/TimMaloney)\
**Post date:** [September 23, 2026, 8:00pm UTC](https://community.trooptrack.com/t/member-missing-from-members-dropdown-in-email-screen/14785/1 "2026-09-23T20:00:35Z")

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I went to send an email to a member of our Troop but their name doesn’t appear in the Members dropdown in the Send Email screen. The member is a Scout who has an email address and is listed as active in TroopTrack.