# Not Able To Upload Documents

**URL:** <https://community.trooptrack.com/t/not-able-to-upload-documents/13038>\
**Category:** TroopTrack Bugs\
**Created:** [March 20, 2023, 4:45pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038 "2023-03-20T16:45:07Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![JustinWeaver](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/justinweaver/32/2437_2.png) [@JustinWeaver](https://community.trooptrack.com/u/JustinWeaver)\
**Post date:** [March 20, 2023, 4:45pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/1 "2023-03-20T16:45:07Z")

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Hello, a new bug. I am unable to upload documents to the site. I get a HTTP error of 413 Request Entity Too Large. This is not a big file at all.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [March 20, 2023, 9:06pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/2 "2023-03-20T21:06:00Z")

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Good afternoon @JustinWeaver,

Where were you attempting to upload your document? I was able to upload a test text file to Share-Troop Documents and did not receive an error. What type of file were you uploading, what size was the file?

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**Author:** ![JustinWeaver](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/justinweaver/32/2437_2.png) [@JustinWeaver](https://community.trooptrack.com/u/JustinWeaver)\
**Post date:** [March 21, 2023, 3:23pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/3 "2023-03-21T15:23:40Z")

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Under the medical forms section. They were PDFs.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [March 21, 2023, 3:43pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/4 "2023-03-21T15:43:30Z")

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I just did some testing and it appears as though the max file size allowed for the medical form is 1MB. I was able to upload a 1MB file but got the error on a 1.2MB file.

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**Author:** ![JustinWeaver](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/justinweaver/32/2437_2.png) [@JustinWeaver](https://community.trooptrack.com/u/JustinWeaver)\
**Post date:** [March 21, 2023, 6:07pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/5 "2023-03-21T18:07:38Z")

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That didn’t used to be the case. I’ve uploaded things larger than that before. That really isn’t very large at all.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [March 21, 2023, 6:38pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/6 "2023-03-21T18:38:17Z")

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@dave,  
Was the upload size for Medical Forms changed to 1MB for a specific reason?

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**Author:** ![EliFries](https://avatars.discourse-cdn.com/v4/letter/e/48db29/32.png) [@EliFries](https://community.trooptrack.com/u/EliFries)\
**Post date:** [March 22, 2023, 1:59am UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/7 "2023-03-22T01:59:51Z")

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Same thing is happening to my. Uploading medical forms is resulting in " 413 Request Entity Too Large"

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**Author:** ![mwestcott1](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@mwestcott1](https://community.trooptrack.com/u/mwestcott1)\
**Post date:** [March 24, 2023, 3:22am UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/8 "2023-03-24T03:22:33Z")

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Ditto here. I was trying to replace an old file with a newer version (pdf, 1.2MB) and I am getting an error message.

I am trying to upload files to the Troop Documents section.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [March 28, 2023, 2:54pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/9 "2023-03-28T14:54:07Z")

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This was caused by some infrastructure updates that had been done and is now updated to allow larger files again.

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**Author:** ![DaveStarling](https://avatars.discourse-cdn.com/v4/letter/d/77aa72/32.png) [@DaveStarling](https://community.trooptrack.com/u/DaveStarling)\
**Post date:** [March 28, 2023, 5:30pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/10 "2023-03-28T17:30:28Z")

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I am still getting the error “413 Request Entity Too Large” with a 1400KB file with attempt to upload in Troop Documents

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [March 28, 2023, 5:49pm UTC](https://community.trooptrack.com/t/not-able-to-upload-documents/13038/11 "2023-03-28T17:49:56Z")

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I am still seeing the same issue and have reported it to TT staff.
