# PayPal won't go past step #2 **URL:** \ **Category:** Ask a Question\ **Created:** [March 5, 2023, 8:53pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998 "2023-03-05T20:53:17Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![KevinBish5](https://avatars.discourse-cdn.com/v4/letter/k/a87d85/32.png) [@KevinBish5](https://community.trooptrack.com/u/KevinBish5)\ **Post date:** [March 5, 2023, 8:53pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/1 "2023-03-05T20:53:17Z")
Our ability to deposit funds into the TroopTrack scout money accounts using PayPal recently stopped working. You can get to step #1 How much do you want to deposit, and step #2 comes up with all the right information but no way to move past step #2 to complete the transactions. There is nothing obvious wrong in TroopTrack or PayPal. Any help would be greatly appreciated ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [March 6, 2023, 4:32pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/2 "2023-03-06T16:32:37Z")
I have seen a few other posts about PayPal issues. I am reaching out to TT staff to find out the status. I will update as soon as I hear something. ---
**Author:** ![asgenaux](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@asgenaux](https://community.trooptrack.com/u/asgenaux)\ **Post date:** [March 8, 2023, 3:55am UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/3 "2023-03-08T03:55:42Z")
I have the same question. ---
**Author:** ![ShaileshPatel](https://avatars.discourse-cdn.com/v4/letter/s/e9bcb4/32.png) [@ShaileshPatel](https://community.trooptrack.com/u/ShaileshPatel)\ **Post date:** [March 8, 2023, 2:28pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/4 "2023-03-08T14:28:33Z")
We have the same problem on our end - Has anyone heard about an ETA for fix? ---
**Author:** ![KevinBish5](https://avatars.discourse-cdn.com/v4/letter/k/a87d85/32.png) [@KevinBish5](https://community.trooptrack.com/u/KevinBish5)\ **Post date:** [March 10, 2023, 8:34pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/5 "2023-03-10T20:34:51Z")
Hi Aaron. thanks for looking into the PayPal Problem. Is there any new information on what is causing the problem or any thoughts on when it might be fixed ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [March 10, 2023, 8:48pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/6 "2023-03-10T20:48:43Z")
Unfortunately I have not heard back from the TT admins. In my experience they are always working on things in the background and trying to get things fixed even if they are not communicating that out. ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [March 13, 2023, 3:21pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/7 "2023-03-13T15:21:40Z")
> [@Emails and Newsletter not sending](https://community.trooptrack.com/t/emails-and-newsletter-not-sending/12983/17): > > I heard back from the TT admins over the weekend. They have identified the issue with the automated e-mails which is also what is causing the PayPal problem. They are close to a fix and hoping to get … ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [March 13, 2023, 9:10pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/8 "2023-03-13T21:10:08Z")
I am seeing notifications now and the issues were tied together so PayPal should be fixed now as well. ---
**Author:** ![KevinBish5](https://avatars.discourse-cdn.com/v4/letter/k/a87d85/32.png) [@KevinBish5](https://community.trooptrack.com/u/KevinBish5)\ **Post date:** [March 13, 2023, 9:26pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/9 "2023-03-13T21:26:11Z")
I just tried to deposit money with PayPal and the problem hasn’t changed from the original post. Are others now able to use PayPal or are you also still having this problem ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [March 13, 2023, 9:46pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/10 "2023-03-13T21:46:39Z")
I have not actually heard from the TT admins that everything is fixed, I just started getting notifications and they said the issues were tied together. Perhaps i jumped the gun a bit. I will update once I hear from them. ---
**Author:** ![JessicaTamborski](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@JessicaTamborski](https://community.trooptrack.com/u/JessicaTamborski)\ **Post date:** [March 13, 2023, 10:58pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/11 "2023-03-13T22:58:33Z")
FYI, I also started seeing calendar notifications and hoped that everything was resolved, but I still cannot use PayPal. ---
**Author:** ![Troop16Treasurer](https://avatars.discourse-cdn.com/v4/letter/t/bcef8e/32.png) [@Troop16Treasurer](https://community.trooptrack.com/u/Troop16Treasurer)\ **Post date:** [March 21, 2023, 2:17pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/12 "2023-03-21T14:17:57Z")
Same problems still… ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [March 21, 2023, 2:23pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/13 "2023-03-21T14:23:52Z")
The admins are looking into this continued problem. They thought it was the same issue as the notifications but was not. ---
**Author:** ![KevinBish5](https://avatars.discourse-cdn.com/v4/letter/k/a87d85/32.png) [@KevinBish5](https://community.trooptrack.com/u/KevinBish5)\ **Post date:** [March 22, 2023, 1:19am UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/14 "2023-03-22T01:19:52Z")
Thanks for everything you do !! ---
**Author:** ![DavidThompson3](https://avatars.discourse-cdn.com/v4/letter/d/85f322/32.png) [@DavidThompson3](https://community.trooptrack.com/u/DavidThompson3)\ **Post date:** [March 22, 2023, 7:06pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/15 "2023-03-22T19:06:07Z")
This issue is being followed on another thread as well: [Shopping Cart not allowing for check out - #14 by BrentHeist](https://community.trooptrack.com/t/shopping-cart-not-allowing-for-check-out/12986/14) ---
**Author:** ![LaurelPawelek](https://avatars.discourse-cdn.com/v4/letter/l/46a35a/32.png) [@LaurelPawelek](https://community.trooptrack.com/u/LaurelPawelek)\ **Post date:** [March 22, 2023, 8:03pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/16 "2023-03-22T20:03:29Z")
We are having the same problem for the past three weeks. Has there been any progress with this online payment problem? ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [March 28, 2023, 2:54pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/17 "2023-03-28T14:54:55Z")
> [@Cannot "Deposit Funds"](https://community.trooptrack.com/t/cannot-deposit-funds/12989/18): > > This issue has been fixed. Sorry for the delay and thank you for your patience. ---
**Author:** ![KevinBish5](https://avatars.discourse-cdn.com/v4/letter/k/a87d85/32.png) [@KevinBish5](https://community.trooptrack.com/u/KevinBish5)\ **Post date:** [March 28, 2023, 11:10pm UTC](https://community.trooptrack.com/t/paypal-wont-go-past-step-2/12998/18 "2023-03-28T23:10:27Z")
Confirmed I could use the deposit fund function in TroopTrack, using a credit card via PayPal. The transaction showed up in TroopTrack and PayPal the way it should. Again, thanks for everything you do.