# Please get emails not sending as top priority

**URL:** <https://community.trooptrack.com/t/please-get-emails-not-sending-as-top-priority/14567>\
**Category:** TroopTrack Bugs\
**Created:** [October 1, 2025, 12:29am UTC](https://community.trooptrack.com/t/please-get-emails-not-sending-as-top-priority/14567 "2025-10-01T00:29:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tkramer](https://avatars.discourse-cdn.com/v4/letter/t/eb9ed0/32.png) [@tkramer](https://community.trooptrack.com/u/tkramer)\
**Post date:** [October 1, 2025, 12:29am UTC](https://community.trooptrack.com/t/please-get-emails-not-sending-as-top-priority/14567/1 "2025-10-01T00:29:49Z")

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Most bugs in the system us adults can deal with work arounds. Our scouts are being negatively impacted with the emails not sending via websites. They are having issues contacting adult leaders, and I am fielding far too many questions on a work around that are complicated to explain to a 13 year old. TT email features were a non-negotiable feature when selecting a troop management software, and now we are being failed with 4+ months of bugs in regard to emails.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [October 1, 2025, 2:26pm UTC](https://community.trooptrack.com/t/please-get-emails-not-sending-as-top-priority/14567/2 "2025-10-01T14:26:45Z")

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It is being actively investigated. It is the highest priority issue.

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**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [October 2, 2025, 2:47pm UTC](https://community.trooptrack.com/t/please-get-emails-not-sending-as-top-priority/14567/3 "2025-10-02T14:47:18Z")

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> [@Email Outage October 2025](https://community.trooptrack.com/t/email-outage-october-2025/14575/7):
>
> They have identified what the problem is, it was an attack by a spammer and the e-mail provider paused delivery, they are working with them to get it back on. Once that happens it usually takes severa…
