# SSL Not Working. AGAIN
**URL:** https://community.trooptrack.com/t/ssl-not-working-again/14782
**Category:** Uncategorized
**Created:** [September 22, 2026, 3:08am UTC](https://community.trooptrack.com/t/ssl-not-working-again/14782 "2026-09-22T03:08:21Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@jp1](https://community.trooptrack.com/u/jp1)
#### Post date: [September 22, 2026, 3:08am UTC](https://community.trooptrack.com/t/ssl-not-working-again/14782/1 "2026-09-22T03:08:21Z")
Our site is getting This Connection Is Not Private. AGAIN.
I’ve sent an email to support.
So it’s the start of the program year. I cannot onboard any new users and I cannot communicate with my troop. Really, what is the point of TroopTrack if it cannot stay operational?
@AaronStorey If you can get word to support, I would really appreciate it.
---
### Author:  [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)
#### Post date: [September 22, 2026, 4:41am UTC](https://community.trooptrack.com/t/ssl-not-working-again/14782/2 "2026-09-22T04:41:42Z")
I will send a message. What is your custom domain?
You can also use your regular URL [xxxx.trooptrack.com](http://xxxx.trooptrack.com) until the custom domain is fixed.
---
### Author:  [@jp1](https://community.trooptrack.com/u/jp1)
#### Post date: [September 22, 2026, 3:39pm UTC](https://community.trooptrack.com/t/ssl-not-working-again/14782/3 "2026-09-22T15:39:43Z")
> **[BOY SCOUT TROOP 13 MONTCLAIR](https://bsatroop13montclair.org/share/pages/55325)**
---
### Author:  [@jp1](https://community.trooptrack.com/u/jp1)
#### Post date: [September 22, 2026, 3:46pm UTC](https://community.trooptrack.com/t/ssl-not-working-again/14782/4 "2026-09-22T15:46:23Z")
Although I just checked this morning and it seems to be fixed.
---
### Author:  [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)
#### Post date: [September 22, 2026, 4:12pm UTC](https://community.trooptrack.com/t/ssl-not-working-again/14782/5 "2026-09-22T16:12:12Z")
Thats great its working.
To make sure you can get in even if there is a subdomain issue go to Edit Troop Settings - Webmaster Tools - Branding - Subdomain, whatever is listed there you would use then .trooptrack.com.