# Survey doesn't recognize logged-in user

**URL:** <https://community.trooptrack.com/t/survey-doesnt-recognize-logged-in-user/13115>\
**Category:** TroopTrack Bugs\
**Created:** [April 7, 2023, 6:07am UTC](https://community.trooptrack.com/t/survey-doesnt-recognize-logged-in-user/13115 "2023-04-07T06:07:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![StevenSweeney1](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/stevensweeney1/32/3329_2.png) [@StevenSweeney1](https://community.trooptrack.com/u/StevenSweeney1)\
**Post date:** [April 7, 2023, 6:07am UTC](https://community.trooptrack.com/t/survey-doesnt-recognize-logged-in-user/13115/1 "2023-04-07T06:07:57Z")

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Stuck in an authentication loop where the (Google Form) survey doesn’t recognize a TroopTrack user.

 ![TroopTrack Sign In To Continue Edge 2023-04-07png](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/1/1d3ab56f16228d0155bac89ec6ed9fb459b999ca.png)  
 ![TroopTrack Sign In To Continue Opera 2023-04-07png](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/e/e978a420d9effaef8ddeffbb5e39ea9dd99b033b.png)  
 ![TroopTrack Sign In To Continue 2023-04-07png](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/3/3e538b70aa606008a975fc55fe0a21a80c929b9d.png)  
 ![TroopTrack Sign In To Continue 2023-04-07](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/c/cfb910468e83a3290218151b56cee20504649809.png)

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<div class="post-metadata">

**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\
**Post date:** [April 7, 2023, 2:34pm UTC](https://community.trooptrack.com/t/survey-doesnt-recognize-logged-in-user/13115/2 "2023-04-07T14:34:46Z")

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I would assume it would need to be a Google account not a TroopTrack login account.