# Time Out on Achievements **URL:** \ **Category:** TroopTrack Bugs\ **Created:** [September 23, 2024, 9:31pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116 "2024-09-23T21:31:37Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Pack1597](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pack1597/32/3225_2.png) [@Pack1597](https://community.trooptrack.com/u/Pack1597)\ **Post date:** [September 23, 2024, 9:31pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/1 "2024-09-23T21:31:37Z")
I cannot go to a scout and click acheivements. I have heard that If I enable everything it may work. How can I evaluate a scout, if everytime I click their acheivement tab, I get a 505 Gateway timeout. And while looking at that, everything is slow. So slow that trooptrack should be paying me for the time! ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [September 23, 2024, 9:58pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/2 "2024-09-23T21:58:34Z")
Enabling everything did not fix the problem, the issue is with the new Advancements. Dave is working on it. ---
**Author:** ![dave](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/dave/32/13_2.png) [@dave](https://community.trooptrack.com/u/dave)\ **Post date:** [September 28, 2024, 11:50am UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/3 "2024-09-28T11:50:47Z")
I’m having some difficulty figuring this out. I tested it this morning (granted, it was early in the morning and no one was on TroopTrack) and it didn’t time out. Is this still occurring @Pack1597 ? ---
**Author:** ![Pack1597](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pack1597/32/3225_2.png) [@Pack1597](https://community.trooptrack.com/u/Pack1597)\ **Post date:** [September 29, 2024, 4:01am UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/4 "2024-09-29T04:01:53Z")
just tried again, at midnight. Alex Krebs, one of my AOL‘s. Went in clicked on him. Click on achievements… time out. Best Regards ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [September 29, 2024, 6:52pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/5 "2024-09-29T18:52:45Z")
@dave, I just tried and am getting gateway time outs, here is the console error in my browser if that helps at all. [https://pack-805.trooptrack.com/manage/users/828676/achievements](https://pack-805.trooptrack.com/manage/users/828676/achievements) [Error] TypeError: null is not an object (evaluating ‘this.node.menu.matches’) mmenu\_bootstrap\_default (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:19515) (anonymous function) (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:20015) Mmenu3 (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:19826) (anonymous function) (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:23727) dispatchEvent dispatch (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:24444) visitCompleted (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:28239) visitCompleted (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:26801) fail (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:26028) (anonymous function) (application-f5f39011e35195eb4e5d0f7fc43f8e6e3cf95be8506b5392104dda7fa41a3a48.js:26087) ---
**Author:** ![dave](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/dave/32/13_2.png) [@dave](https://community.trooptrack.com/u/dave)\ **Post date:** [October 1, 2024, 12:46pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/6 "2024-10-01T12:46:04Z")
@AaronStorey @Pack1597 this problem is strange and frustrating. In my development environment, those pages load in just a few seconds. I’m really sorry this is happening and doing my best to figure it out. ---
**Author:** ![Pack1597](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pack1597/32/3225_2.png) [@Pack1597](https://community.trooptrack.com/u/Pack1597)\ **Post date:** [October 1, 2024, 7:37pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/7 "2024-10-01T19:37:44Z")
Could it have something to do with history? Seems like the new tigers, I can get into their’s, but the older scouts with a lot of history, times out at 2 minutes. **Gary C Dailey** ---
**Author:** ![Pack1597](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pack1597/32/3225_2.png) [@Pack1597](https://community.trooptrack.com/u/Pack1597)\ **Post date:** [October 7, 2024, 5:02pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/8 "2024-10-07T17:02:23Z")
Checked today. Still timing out. Also when I try to do a csv of badgebook it times out. There is no way to see what an indivdual scout has accomplished in the pack. This is horrible and all is tied up in TroopTrack. HELP!!! **Gary C Dailey** ---
**Author:** ![Pack1597](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pack1597/32/3225_2.png) [@Pack1597](https://community.trooptrack.com/u/Pack1597)\ **Post date:** [October 7, 2024, 10:06pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/9 "2024-10-07T22:06:01Z")
Dave, I need to know if we just need to get a refund and move on. I can put everything in scout book manually. I can’t get anything out of TroopTrack. This is wasted days of our time. ---
**Author:** ![dave](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/dave/32/13_2.png) [@dave](https://community.trooptrack.com/u/dave)\ **Post date:** [October 8, 2024, 11:32am UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/10 "2024-10-08T11:32:54Z")
@Pack1597 I have a solution in the works that I am hoping to release this week. This is a difficult problem and I’m doing my best, but you should do what is best for your kids. ---
**Author:** ![dave](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/dave/32/13_2.png) [@dave](https://community.trooptrack.com/u/dave)\ **Post date:** [October 8, 2024, 12:25pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/11 "2024-10-08T12:25:27Z")
Good morning. Thanks everyone for your patience. The achievements performance problem has been resolved. I think you’ll be happy with the results of this optimization. Youth that were previously timing out are now loading in less than a second. Have a great week! Dave ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [October 8, 2024, 3:01pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/12 "2024-10-08T15:01:01Z")
Thanks @dave, I did a bunch of testing on my Pack and wow the page loads like lightning. Thanks for all your hard work. ---
**Author:** ![Pack1597](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pack1597/32/3225_2.png) [@Pack1597](https://community.trooptrack.com/u/Pack1597)\ **Post date:** [October 8, 2024, 5:14pm UTC](https://community.trooptrack.com/t/time-out-on-achievements/14116/13 "2024-10-08T17:14:47Z")
So so so happy. Thanks so much!