# Transfer Users Between TroopTrack Troops **URL:** \ **Category:** Getting Started\ **Created:** [April 20, 2016, 11:25pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53 "2016-04-20T23:25:34Z")\ **Posts on this page:** 12\ **Page:** 2
**Author:** ![GaryTynes](https://avatars.discourse-cdn.com/v4/letter/g/f0a364/32.png) [@GaryTynes](https://community.trooptrack.com/u/GaryTynes)\ **Post date:** [October 7, 2018, 12:17pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/21 "2018-10-07T12:17:15Z")
I am not seeing how to open a ticket even following the directions in this example. ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [November 1, 2018, 3:44pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/22 "2018-11-01T15:44:02Z")
Did you find where to open the ticket? ---
**Author:** ![GaryTynes](https://avatars.discourse-cdn.com/v4/letter/g/f0a364/32.png) [@GaryTynes](https://community.trooptrack.com/u/GaryTynes)\ **Post date:** [November 1, 2018, 4:22pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/23 "2018-11-01T16:22:26Z")
No, never did find it. We ended up contacting Doug Barker in HQ who took care of it. ---
**Author:** ![Garnet](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@Garnet](https://community.trooptrack.com/u/Garnet)\ **Post date:** [January 25, 2019, 3:26am UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/24 "2019-01-25T03:26:27Z")
I am a Leader who set up a Troop in Troop Track. I have moved to a new Group that don’t use Troop Track and I want to set up a trail so the other Leaders in the Group can take a look but I want to keep my current username etc. How can I do this? ---
**Author:** ![KelsieC](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/kelsiec/32/1620_2.png) [@KelsieC](https://community.trooptrack.com/u/KelsieC)\ **Post date:** [January 28, 2019, 6:16pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/25 "2019-01-28T18:16:55Z")
You will need to initially set it up under a new user name the first time. Afterwards, you can merge the two accounts under one user name by following the instructions on this page: [Merging Two Accounts](https://community.trooptrack.com/t/merging-two-accounts/52). If you have additional questions, please email me at [support@trooptrack.com](mailto:support@trooptrack.com). ---
**Author:** ![mwestcott1](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@mwestcott1](https://community.trooptrack.com/u/mwestcott1)\ **Post date:** [July 15, 2019, 9:55pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/26 "2019-07-15T21:55:26Z")
Hi @KelsieC! I requested a couple of transfers into our Troop last week, and wondering if you have an estimate for when they will be processed? The girls have been transferred in AHG Connect, and I don’t want to Integrate TT with AHG yet, because it will create new Girl accounts in TT for the transferred girls. Not a real rush, but I wanted to make sure that you had received my requests. Thanks! ---
**Author:** ![KelsieC](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/kelsiec/32/1620_2.png) [@KelsieC](https://community.trooptrack.com/u/KelsieC)\ **Post date:** [July 16, 2019, 8:21pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/27 "2019-07-16T20:21:22Z")
I did. I reached out to the other troop today and I will take care of the transfer as soon as I hear back from them. 🙂 ---
**Author:** ![mwestcott1](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@mwestcott1](https://community.trooptrack.com/u/mwestcott1)\ **Post date:** [July 17, 2019, 7:09pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/28 "2019-07-17T19:09:10Z")
Yay! We are all set! Thank you so much! ---
**Author:** ![DavidFichou](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/davidfichou/32/922_2.png) [@DavidFichou](https://community.trooptrack.com/u/DavidFichou)\ **Post date:** [September 11, 2022, 7:25pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/29 "2022-09-11T19:25:40Z")
There really should be an easy way to transfer scouts from Packs to Troops, we get 6-8 scouts each year bridging each year and their data needs to be re-entered by hand. The import from ScoutNet no longer seems to be an option. ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [September 22, 2022, 2:12am UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/30 "2022-09-22T02:12:04Z")
There is a way to do it. This is the article that shows how to do it. Support, Request Member Transfer. If you are an admin in both units you can request and approve the move. This is only an option if the Pack uses TT. Otherwise you would need to export the Scouts information from ScoutBook and then Import into TT, Support, Spreadsheet Import/Export ---
**Author:** ![gte037p](https://avatars.discourse-cdn.com/v4/letter/g/2bfe46/32.png) [@gte037p](https://community.trooptrack.com/u/gte037p)\ **Post date:** [March 5, 2024, 5:37pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/31 "2024-03-05T17:37:29Z")
It appears that this feature is now built in: - Navigate to Support → Request Member Transfer Please update this thread or delete it entirely because I started down the road to follow these instructions before stumbling on this functionality. ---
**Author:** ![AaronStorey](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronstorey/32/1953_2.png) [@AaronStorey](https://community.trooptrack.com/u/AaronStorey)\ **Post date:** [March 5, 2024, 6:37pm UTC](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53/32 "2024-03-05T18:37:41Z")
Thank you @gte037p, I have created an updated guide and linked it at the top of this page. [Previous page](https://community.trooptrack.com/t/transfer-users-between-trooptrack-troops/53.md?page=1)