# Troop Documents - upload doesn't take

**URL:** <https://community.trooptrack.com/t/troop-documents-upload-doesnt-take/14225>\
**Category:** TroopTrack Bugs\
**Created:** [December 17, 2024, 12:20am UTC](https://community.trooptrack.com/t/troop-documents-upload-doesnt-take/14225 "2024-12-17T00:20:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DavidThompson3](https://avatars.discourse-cdn.com/v4/letter/d/85f322/32.png) [@DavidThompson3](https://community.trooptrack.com/u/DavidThompson3)\
**Post date:** [December 17, 2024, 12:20am UTC](https://community.trooptrack.com/t/troop-documents-upload-doesnt-take/14225/1 "2024-12-17T00:20:49Z")

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Trying to upload a document under Share\>Troop Documents, and after clicking ‘Save/Upload’ the screen flashes briefly, clears the fields, but never saves the file. I’ve tried multiple times today and nothing happens. Last time I tried was in September and it worked fine. Any thoughts?

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**Author:** ![AaronKoop](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronkoop/32/3732_2.png) [@AaronKoop](https://community.trooptrack.com/u/AaronKoop)\
**Post date:** [January 19, 2025, 1:50am UTC](https://community.trooptrack.com/t/troop-documents-upload-doesnt-take/14225/2 "2025-01-19T01:50:51Z")

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I’m getting an error “We’re sorry, but something went wrong.”. Still researching to see if it is site wide or just my account. Do you get that error too/still?

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**Author:** ![AaronKoop](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/aaronkoop/32/3732_2.png) [@AaronKoop](https://community.trooptrack.com/u/AaronKoop)\
**Post date:** [January 19, 2025, 4:48pm UTC](https://community.trooptrack.com/t/troop-documents-upload-doesnt-take/14225/3 "2025-01-19T16:48:26Z")

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Ok, I’ll add that my uploads actually are being uploaded, despite getting the error. The error page is a full screen page, but when I navigate back to the folder and refresh the webpage then it shows my file. I get the same error even if I am simply updating the metadata of a file (description, title, etc.). Mine might be a different issue than the OP.

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**Author:** ![DavidThompson3](https://avatars.discourse-cdn.com/v4/letter/d/85f322/32.png) [@DavidThompson3](https://community.trooptrack.com/u/DavidThompson3)\
**Post date:** [January 29, 2025, 10:26pm UTC](https://community.trooptrack.com/t/troop-documents-upload-doesnt-take/14225/4 "2025-01-29T22:26:20Z")

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I just tried and it seems to work properly now.