# Unable to make payment via PayPal

**URL:** <https://community.trooptrack.com/t/unable-to-make-payment-via-paypal/11770>\
**Category:** TroopTrack Bugs\
**Created:** [August 20, 2021, 5:03am UTC](https://community.trooptrack.com/t/unable-to-make-payment-via-paypal/11770 "2021-08-20T05:03:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![IgorVeksler](https://avatars.discourse-cdn.com/v4/letter/i/41988e/32.png) [@IgorVeksler](https://community.trooptrack.com/u/IgorVeksler)\
**Post date:** [August 20, 2021, 5:03am UTC](https://community.trooptrack.com/t/unable-to-make-payment-via-paypal/11770/1 "2021-08-20T05:03:59Z")

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Once again, when attempting to make a payment via PayPal, system return the following error:

# We’re sorry, but something went wrong. We’ve been notified about this issue and we’ll take a look at it shortly.

 ![2021-08-20 00_02_30-We're sorry, but something went wrong (500)](https://canada1.discourse-cdn.com/flex027/uploads/trooptrack/original/2X/6/6d9468ba056fd55362acbdbb39a19e3427cd5292.png)

The same error was reported in March, 2019

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**Author:** ![jteague](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/jteague/32/1842_2.png) [@jteague](https://community.trooptrack.com/u/jteague)\
**Post date:** [August 20, 2021, 10:32am UTC](https://community.trooptrack.com/t/unable-to-make-payment-via-paypal/11770/2 "2021-08-20T10:32:28Z")

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We have had reported problems with this in our troop in the last 24 hours too.

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**Author:** ![IgorVeksler](https://avatars.discourse-cdn.com/v4/letter/i/41988e/32.png) [@IgorVeksler](https://community.trooptrack.com/u/IgorVeksler)\
**Post date:** [August 20, 2021, 10:29pm UTC](https://community.trooptrack.com/t/unable-to-make-payment-via-paypal/11770/3 "2021-08-20T22:29:23Z")

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Very frustrating, especially when we are trying to collect “in a hurry” to pay for camping activities. What’s discouraging is the last solution, while solved, took almost 6 months to resolve.

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**Author:** ![IgorVeksler](https://avatars.discourse-cdn.com/v4/letter/i/41988e/32.png) [@IgorVeksler](https://community.trooptrack.com/u/IgorVeksler)\
**Post date:** [August 22, 2021, 2:47am UTC](https://community.trooptrack.com/t/unable-to-make-payment-via-paypal/11770/4 "2021-08-22T02:47:04Z")

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It is a mystery, but after 5 days of trying, the payment just went through.

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**Author:** ![Pushkaraj](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.trooptrack.com/pushkaraj/32/3690_2.png) [@Pushkaraj](https://community.trooptrack.com/u/Pushkaraj)\
**Post date:** [August 23, 2021, 10:30pm UTC](https://community.trooptrack.com/t/unable-to-make-payment-via-paypal/11770/5 "2021-08-23T22:30:39Z")

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Hi y’all,

This issue was fixed on Friday. It was a change on PayPals end and the tech team worked and pushed out a fix for it on the 20th.

Thanks,

David Keener  
TroopTrack