Award Card Format Issue > Cub Scouts

Is anyone else having issues with printing award cards? When generating the pdf file it is only formatted to print 3 cards per page in the landscape orientation, which doesn’t line up with the perforated cardstock purchased from TroopTrack. Just curious if it’s user error on my end or if I should open a ticket with TroopTrack.

I would suggest sending an e-mail to support@trooptrack.com. There have been some upgrades to the back end lately that could have had unintended consequences that really cannot be tested totally before rolling out.

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BSA Board of Review report is also messed up as of 2 weeks ago.

They are looking at the formatting issues.

I’m having the same issue

I am having the same issue!

I just heard back from support that the award card formatting issue is now resolved. I tested it and it’s working for me now.