Does anyone know if HEIC format is supported in the photo albums We uploaded some HEIC photos and all we see are gray squares after it uploads. Thanks.
We have the same issue. @AaronStorey Do you know know if this is a bug? Or if there is a fix in the works?
I have seen a few posts about it showing gray screens with HEIC, I have not tried it myself. I do not believe this is a bug, just an unsupported format. I am not sure it is a simple thing to make them viewable in a browser, I did a quick search and not a whole lot out there about it. I would suggest converting to JPG or some other more supported format or you would have to download the file to see it on a device.