I Can't send a "Help" Request

All the emails I sent in the last couple of days have failed to deliver. When I attempt to send a help request, I get the following prompt: “Please type a few words to describe your problem and hit enter;” however, when I press “ENTER,” nothing happens. What should I be doing differently?

Joe

Support is aware email is down.

This is impacting us as well. Are texts working?

Steve

Yes, Texts are working.