Achievements tab no longer has sorting

I used to be able to sort Achievements by Name or Progress or Completed On, etc. but all those are gone. Tried to email support as no one else seems to have reported this problem but, email comes back as undelivered. As the system currently only sorts alphabetically, the awards we use are never in order unless I can sort them so it organizes them by what a boy is currently working on. How do I get help for this? Why did sorting disappear? Is it only me? Thanks!