What is the difference between “adult” and “parent”? Is there a way to choose which a person is entered as?
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After struggling with this for months, a group of us leaders figured it out. Simply, if you have a household with a scout under 18 in it, any adults listed in the household are labeled “parent”. We figured this out when aging out our scouts and they automatically became “parents” if they had a younger brother in the troop and household. We solved this by removing the adults from a household that weren’t parents, - ie. our aged out scouts - who maintained their account information.