Our emails to our contact address are not working today:
Address not found
Your message wasn’t delivered to contact@packXXX.trooptrack.email because the address couldn’t be found, or is unable to receive mail.
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Having the same issues with our emails using the Inboxes feature. Just tried sending emails into two different Inboxes and got a Undelivered Mail Returned to Sender response.
Unfortunately there are issues that are being looked into.
Any update on this issue? Multiple email addresses are not working (contact and treasurer).
Any updates? We are coming up on recruitment season, and we have been using TT email as the primary way for new members to contact us. Would love to hear an update. . .
I’m also having the same issue. I’m completely new to this but i tried setting up inboxes and nothing was working. But now I can’t send anything to any mailboxes we created. I also just switched everything to sub domain emails.
Also, can anyone point me to more a of distinct user guide on how to set an inbox up from start to finish. Looking through the community forums have proven difficult. Thanks.
@RyanMeier At this time sending messages from an outside e-mail client such as Outlook or Gmail to a TT Mailing list or Inbox is not working. All messages must originate from within the TT website to allow delivery.
I looked and could not find any user guide specific to Inbox setup. I will keep looking and update if I find anything.
Thanks Aaron. I appreciate your help.
My pack just joined and we’re trying to figure out how all of this works so anything will help at this point.
Thanks,
Ryan
@RyanMeier, there are a whole bunch of User Guides for different functions within TT.
Our inboxes, months later, are still not working. Today, emails are failing to send from TT to our members!
Sorry for the delays. The e-mail issues are the top priority. Hopefully in the next week or so that can be figured out.
I was able to send a test e-mail message from within TT, it would seem the system overall is working. Do you have messages just stuck on QM Scheduled?
We had two messages that were sent today. One says “delivery failed.” The second one also said that, and then I clicked to resend it under the “actions” option. It has said “message scheduled for redelivery” for hours now.
I just created a new message and trying again.
edit to add: The latest email says “QM Sent”, but so far, has only shown up in my inbox. I sent it to all members. . .
I experienced the same thing. First send of the message said delivery failed, and then after trying resend message from the drop down, I got the message scheduled for redelivery”.
This occurred on Friday. Our weekly newsletter did go out as normal today (Sunday).