Event Cart issue

TroopTrack 4
1

Today when people have been trying to sign up for the caving outing when you try to add the item to your cart we are getting this screen.

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1 Like
2

Hi @jteague,

I tested this out on our test Troop and I was able to add an item to the cart. I went to that event and I see there’s not any items associated with that event.

Just to confirm is this something that is happening when they RSVP or when they try to put an item in their cart?

Thanks,

David Keener
TroopTrack

3

When i click on the rsvp button next to my name to sign up for event

4

Dave some people were able to do it before but something had happened? Just went through it again and here is when the error occurs:

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5

It is the cart button I confirmed

6

Hi @jteague,

I’m definitely getting this over to my manager and tech team right away as it seems you can’t RSVP for any event whether it’s in the cart or not.

This is a higher priority for them, and I’ll update this thread when it’s fixed.

Thanks,

David Keener
TroopTrack

1 Like
7

I am getting reports that people are unable to sign up for any event as well. It errors out when trying to add anything to the cart.

2 Likes