Event email won't send

TroopTrack Bugs
1

I created an event yesterday afternoon on March 28. The email never sent, despite the fact that I’d selected “Everyone” from our mailing list and chose Send Today. Today, it still says “queued to send on March 28”. Seems to be no way to get the email to send? I tried creating a second, identical event today and that one won’t send either.

2

Hi Karin,

What event is this for? Were you using the “Email Invitees” functionality on the event page?

Let me know and we can get to the bottom of this.

Thanks,
Tyler
TroopTrack

3

Hi Tyler,

I deleted the event and created another one, and that one was able to send the email out. Not sure why, but it’s working now. Thanks for your help!

-Karin

4

Very odd indeed. Glad it has worked out.

Let me know if you have any questions about anything.

Thanks,
Tyler
TroopTrack