Mailing List's Don't work as Expected

TroopTrack Bugs
1

My expectation for how a mailing list will work is that I can use my @gmail.com email address to send a message to the mailing list and that will then get distributed to all of the recipients using their emails. However, that doesn’t seem to be possible and I cannot for the life of me figure out what is wrong with the settings.

I’ve tried both a magic mailing list that was created for a patrol as well as a custom mailing list and neither of them actually sends the email. On our site when I create the mailing list, it says that the email address should be in the format like this.

scoutmaster@geneva36.trooptrack.email.

However, When I try sending to that email, it doesn’t get forwarded to the members of that list, instead it gets put into the Junk folder. The same exact thing happened with a magic mailing list for a patrol. I definitely sent this from an email that is associated with a member (the admin) of our troop. I can even see that it read the correct email address if I click read on the message in the junk folder.

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This doesn’t match the format of the help page documentation here. I tried the following variations and neither of those did anything at all. They didn’t even show up in the Junk folder

scoutmaster@trooptrack.com
scoutmaster-geneva36@trooptrack.com

I’m at a loss. Only being able to send email from within the application is not a viable solution.

2

This is an ongoing issue with TT and it does not work properly. It is being worked on.

3

Is there an ETA for when this will be completed? I am about to move my troop from a different website and this timing is pretty terrible. There was another thread that made it sound like this when she was resolved 3 days ago, but that’s clearly not true.

4

There is no ETA. There have been different e-mail issues that have been fixed this particular one has not been fixed and is being looked at.

5

Any updates on this?

6

Not at this time. There are currenlty other more pressing issues that are being looked into.