PayPal On Mobile Not Loading

One of my members reported an issue with depositing funds into their account on the mobile app (they were using an Android). When they would click on the “Deposit Funds” link enter the dollar figure, You would quickly see PayPal load and then disappear leaving the entire page would be white with no scrolling function or back button.

Hi @JustinWeaver,

Yes I just re-created this issue with my Iphone, so I’ll get this bug over to our tech team.

Thanks for noticing this,

David Keener
TroopTrack

Is there any update on this? I am seeing this issue persist and my members are getting very upset on why they can’t make payments as normal.

Hi @JustinWeaver,

Our tech team is continuing to work on this, and we will let you know when this get’s fixed.

Thanks,

David Keener
TroopTrack

Now that a month has past I wanted to see if there was any fix to this yet? I had a new member attempt to make a transaction on the app and they got the same blank white screen.

Thanks so much for all you guys do!

Is there any resolution to this yet? I just tried to make a deposit to my account through the mobile app and I’m still getting the paypal “white screen of death” with no option to do anything.

Hi @JustinWeaver,

I will also ask for clarification on this with our tech team.

Thanks,

David Keener
TroopTrack

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