We have a subscription for SMS and we got it working. Now, a parent didn’t receive a text so i resent, but it’s still pending. How long does it normally take to send, its more than 30 minutes since it was pending. I assumed this would be instant. I also sent one to myself and did not receive a text, still pending. It was working for me previously. Please advise.
It should be relatively immediate. 30 min is way to long. Use the support menu contact us to submit a support ticket.
I just did a test and did get the text message. It would appear the sytem overall is up.