Texting feature wont send texts

I can’t send texts using TroopTrack. I verified the receiver has a mobile number and carrier is identified. I’ve tried a group and I’ve tried a single individual to text. Nothing.

The overall system is not having an issue as of the test I just ran now. I did only do a test to an ATT phone number so it could also be carrier specific. Test again and if it is still not working then send an e-mail to support@trooptrack.com with the specific number and carrier.