TroopTrack Generated Member Reports

In preparation for a Board of Review, I noticed that both the summary and detailed member reports (generated from the reports tab inside a member’s profile) are not producing that member’s leadership history entered into their profile.

Hi @JustinWeaver,

I can definitely help you out. I wasn’t able to re-create this problem. I see that leadership positions are being placed in the summary reports now and also at the bottom of detailed member reports. I know it’s been a while since you reported this issue, and would love to help you out if you’re still having that problem.

Sorry for the long wait time,

David Keener
TroopTrack

Hi David,

Yes this is still a continued issue. I just checked on one of my members. When I pull up their summary report, there is a heading of “Leadership Positions” but nothing is listed when under that members leadership tab they have both past and present leadership roles listed.

Hi @JustinWeaver,

I was able to pull up your account, and saw that indeed it wasn’t pulling up leadership positions for any of the youth, who had leadership positions, in the summary report and the detailed record. It’s just like you said where it has the leadership tab, but nothing is listed. I even created a leadership position for one of the youth (I deleted it afterwards) and it still wasn’t showing in his summary report. I believe this is a bug and I’ve reported it to our tech team.

I apologize for the long wait time on this,

David Keener
TroopTrack

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Great news! Thanks so much for your help.

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Hi @JustinWeaver,

This issue has been fixed!

Thanks,

David Keener
TroopTrack

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