Unable to Print or Send "Detailed Report"

[mycrookedcreek]

I am trying to download a Detailed Report for a girl and I keep getting an error that says “We’re sorry…”

I get the same error when trying to email the report to a parent.

[Keener-Trooptrack]

Hi @mycrookedcreek,

I was able to recreate your issue. I’ve reported this to the tech team and they’re working on a fix for this issue.

Once it’s fixed, then I’ll reach out here on this thread.

Thanks,

David Keener
TroopTrack

[mycrookedcreek]

Thank you so much David!

[Keener-Trooptrack]

Hi @mycrookedcreek,

The tech team was able to fix this issue, so now you’ll have access to those reports and be able to email them.

Thanks,

David Keener
TroopTrack

[mycrookedcreek]

Thank you so much David!! I’ve confirmed it is working