It would be helpful to have an option in the calendar to cancel an event. Right now, you can only delete an event if it doesn’t take place. With the various COVID restrictions impacting meetings and events, if we could go in and cancel an event instead of just deleting it from the calendar, we could retain the information for our records. Plus it could allow us to notify members and participants that an event has been canceled.
2 Likes
I have often thought this would be a great idea and just never posted it to the forum.
Due to this limitation I usually just implement a simple solution to this problem and go back into the event and add CANCELED - Original Event Title to the event, its not as nice as an actual option to Cancel the Event however it does get the information out there and keeps the event on the calendar for future reference.
YES! YES! A thousand times YES! I was just coming in here to ask that question. We definitely need a cancellation button. It’s fine to write CANCELLED in the title, but the event is still on people’s personal calendars. It would be great for it to notify via email and text that an event is cancelled. Especially when it’s at the last minute. PLEASE CREATE A CANCEL BUTTON !!!
Hi everyone,
I see this request is similar to another request previously put in. Event Cancellation Email
If I’m understanding both these requests correctly this feature would do a couple things:
-
Strike out the event on the calendar after it’s cancelled (and not just delete that event).
-
Send an email to notify users that an even has been cancelled
Is there anything else to this feature?
Thanks,
David Keener
TroopTrack
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I would like this, yes. That way, when the event gets rescheduled, I can just copy/paste all the details into the new date with minor changes. We are incredibly detailed, so having to try to remember everything we listed with links, etc is difficult. This will also help it list as “cancelled” in the girls record instead of “not attended.” To me, those are different and it should be noted that the girl did not attend because the even twas cancelled, not because she didn’t go. so it would need to list only those who have RSVP’d going as cancelled and the rest would get “not attended.” Also, it keeps track of all your events so in planning your next year, you can look back to see all you’ve done and plan again for next year.
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Hi everyone,
This feature has been added to TroopTrack. You can now cancel an event by clicking on the event and clicking “details”. From there you can click on “actions” and “cancel”. This will cancel the event and send an email out to all the users invited to that event letting them know the event was cancelled.
It will also cross out the event on the calendar so it’ll still exist on the calendar, but it’ll show as cancelled.
Thanks,
David Keener
TroopTrack
So, now that we have a “cancel” button, can we have an un-cancel button? 
I just hit the Cancel button by mistake thinking I was closing out of the window. (Sorry, I’m always in such a rush. I have come close to doing it a few times, but I finally actually did it!). It looks like everything in the event still works (RSPV, updating, etc.) except there is a big line through it on the calendar. So its just a suggestion for klutzes like me.
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YES! That would be an awesome addition to the calendar.
I used the cancel event option last week, and it did everything that was noted above, struck out in the calendar and an email was sent. However, the event still showed in the newsletter like it was happening, nothing to note it was cancelled. I went ahead and edited to update the title and removed the reminder, but think the reminder still would have fired if I hadn’t deleted it like the event was still occurring. Is there a way to note in anything prescheduled (newsletters, reminders) that the event was cancelled to avoid further confusion for families?
Hi David, Couple things on this cancel feature. I am surprised you have not had this feedback sooner since it looks like this feature has been around awhile.
- please refer to it in the menu as ‘Cancel Event’ not just cancel.
- Also please set up a control check - ‘Are you sure you want to cancel this event - Event will be canceled and all parents will be notified via email’ or something like this.’
- If possible, can you also put out an ‘Uncancel’ also??? - If not please add to number 2 - ‘This action cannot be undone’
We are a large troop and had an instance where someone was working in an event and thought the cancel was just backing out of the menu/page, did not know they canceled the event. We didn’t know until parents started asking in a frenzy what happened and why we we canceled. Created a mess.
FYI, David Keener is no longer with TT. I can give this feedback to TT Admins.