Cannot "Deposit Funds"

Using Chrome web browser.

Click “Deposit Funds” on my son’s money account page ……

Enter 25 in the amount I want to deposit

Click “Continue to Deposit Amount”

Step 2 modal appears with no button to continue to actually process the deposit.


Where do you see “Deposit Funds”? It should be New Transaction, Add Money (Credit).
Screen Shot 2023-03-03 at 2.08.26 PM

On the…manage/money_accounts…page.

And on my Dashboard.

After doing some other searching in the Community those are related to Stripe and perhaps PayPal, units that don’t use those services wouldn’t see them. I saw another post today that said there was an issue with doing a cart checkout with PayPal. Perhaps there is an issue with the payment processors. Sometimes Stripe or PayPal will make changes to their system and it breaks the integration in TT. @dave , @Tyler either of you aware of an issue with PayPal and or Stripe payment processors?

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We are having the same problem. PayPal is working for other services, just not the Deposit Funds. I think it is an HTML problem.

After finding a way to start the deposit funds dialog, a “modal” appears as a foreground box and the background dims:


I will enter 500.00, and continue in my next post because I am only allowed one image.

After clicking Continue to deposit amount, the following appears:


If you click anywhere in the foreground “modal” nothing happens. If you click on the dimmed background, the “modal” goes away.

In the code, the the “modal” has the following:

<div class=“float-right”>
<div id=“paypal-button-container”></div>

I do not think that paypal-button-container is supposed to be empty. I think it is missing a <input type=“submit”> tag.

Minor bug that it displays 500.0 rather than 500.00.


I am having issues paying with PayPal also. It doesn’t appear as a button in the checkout cart section. Any thoughts?

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Same problem here…Microsoft Edge

I am having the same issue. I can not deposit funds into my account.

Not fixed yet…

Another thread on-point; looks like the same problem: PayPal won't go past step #2