I have a couple of questions about using email lists. We are looking to mimic the behavior of other email groups we are familiar with (yahoo, google, etc…)
First Question Is there a way to automatically add a tag to the subject line so the email pops out (and is easily filtered, for those that like that)?
For example, say a sent message looks like: From: Thomas Ferrell To: Troop-538-Titans Subject: Upcoming camping trip Hey everyone, we all like to eat. Send in your desires and suggestions for food for the trip this weekend.
All the Titans receive an email that looks (something) like: From: Thomas Ferrell [Troop-538] Subject: [Troop-538][Titans] Upcoming camping trip Hey everyone, we all like to eat. Send in your desires and suggestions for food for the trip this weekend.
Second Question: Is there a way to have replies go to the list, rather than to the sender?
In the previous example, I’d like any member of the Titans who received the email to ‘Reply’ and have the reply go to all the Titans.
The way the current system works, we don’t add tags, but unless someone actively spams one of our emails, they should receive TroopTrack emails without issue.
I hope this helps! Let me know if you have any more questions!
Thank you for your quick reply. As I understand it, the expected behavior is to send emails from the website.
Most of our user base wants to send email from their email client, and most of the adults (and some of the scouts) have developed expectations for how groups work. We are looking for a solution which fits into their existing user experience.
The way our mailing system works is: The leader goes into TroopTrack and sends the email to one (or multiple) of the mailing lists (or you can add email addresses one by one). The emails are sent to those who are specified’s personal email addresses. They can then respond to the email they get and it will either go to just the sender’s email or to everyone who the email was sent to (if you choose that option).
TroopTrack’s role is just putting personal email addresses in tidy lists and allowing you to send emails to them through a nice interface.
After some discussion and clarification from our developers, I’ve learned something new. You can send emails to the magic mailing lists from your own client without logging in. If you know the list names, you can just send to them from gmail or outlook and no one will need to log in to respond or send or anything.
I hope this helps. Let me know if you need any more clarification! Sorry about the confusion!
Copy any of the list names from TroopTrack to your personal email system contact list and just send emails from there. It works with any of them if you have rights to use them. Some emails apps work great, others not so much. My gmail works good but my wife’s Outlook emails come out funky.
If I a copying a list of email addresses from TroopTrack - I can just use the Send an Email function there too.
A use-case for when it is wouldn’t be convenient is sending an email from a smartphone. For example sending an email that we are departing from camp and and the ETA for arrival back home.
I’m sure it is on the list for the email redesign.
I just put the 4 or 5 TroopTrack email list names in my gmail contact list. Then when I’m working on emails in gmail, I can just whip out an email using the list without going into TroopTrack.
I thought you meant to add all the individual addresses that make up everyone to be in my personal contact list as a personal group. I have 300+ email addresses in the everyone@subdomain.trooptrack.email group.
If I send from my phone or web client or Outlook full client - the formating of the message is stripped into one long paragraph.
If I send from Trooptrack a message will look like below.
"Sentence 1 The quick brown fox jumps over the lazy dog.
Sentence 2 Dog lazy the over jumps fox brown quick the.
Thank you,
Matthew"
If I send from outside of TroopTrack it will look like this:
“Sentence 1 The quick brown fox jumps over the lazy dog. Sentence 2 Dog lazy the over jumps fox brown quick the. Thank you, Matthew”
