I am trying to refund a scout for an event and the button is not working.
Following up on this issue. I can correct this manually, but want you to be able to see the issue.
Hi @jwatarz,
What is happening when you click the “refund” button? How is it not working?
Thanks,
David Keener
TroopTrack
David,
Nothing happens at all. I click refund and nothing.
Jeremy Watarz |
Scoutmaster
Wood Badge | N1-330-17
BOY SCOUTS OF AMERICA
Colchester Troop 601/ Green Mountain Council
M 802-355-6485
watarz@troop601vt.org
Hi @jwatarz,
What event is this for, and did the person pay using PayPal or a scout account?
Thanks,
David Keener
TroopTrack
2/20 Winter camping. Payment was from scout account.
Hi @jwatarz,
I went into that event and I was able to experience the same issue. I tried to change the event so the $10 was required to RSVP and still it wouldn’t refund.
I’ve gotten this issue over to the tech team and I will update this thread once they have it fixed.
Thanks,
David Keener
TroopTrack