With COVID-19, I had to refund some funds for a trip that was canceled. For those that paid via PayPal, I refund them their payment from the PayPal site. I then go into the event payments log and select “Refund” which removes them from the list of those who paid. No biggie there.
However, for those that paid with their TroopTrack Money Accounts, when I go into the event payments log and select “Refund” it does remove them from those who paid, but it does not credit the money back to their Money Account. I had to manually credit the money back in.
Is it possible for this to happen automatically or would this complicate things beyond what I am sure is an already complicated feature?