Chatterbox Blue Chat Boxes do not allow visibility to Blue Links and Blue File Attachments unless they are physically highlighted by the reader. But if the reader can’t see them, then they may not know they are there to physically highlight to read or select and choose the link or file attachment.
The blue file attachment is now highlighted in the blue chat box in the screenshot above and becomes slightly visible in light blue.
Blue Links and Blue File Attachments do not work within Blue Chat Boxes. Please find another color combination to allow links and file attachments to be seen within all chat boxes.
These screenshot examples are shown on an iPhone. But the issue is the same on a PC laptop computer.
Thank you so much for pointing this out. We just launched the new chat design this weekend and are still in the process of ironing out everything in the Chat Beta.
We appreciate your feedback. Thank you for the screenshots of what you are seeing. I will get our tech team to sort that out and fix it all.