Hello - This is my first time posting on this forum so I apologize in advance if I’m doing something incorrectly. Frankly, I’m just trying to get help to resolve an issue that has been going on for an inordinate amount of time. I purchased perforated blue card and award card sheets from the TroopTrack website back in July (July 26), and I have yet to receive them (despite being charged). I first inquired about the purchase by emailing the support address with a copy of my receipts (below) on August 25, and I received a response three days later indicating “We have forwarded your request to Taylor for more details, Once we have any update from him we will inform you accordingly.” I received no further response to that email. I emailed again on September 19 and received no response. I emailed again on October 13 and received no response. I emailed again on October 29 and received no response. If you are unable to fulfill my order, simply communicate that to me and refund my money. If you are having difficulties of some sort, communicate that to me. This level of service is both incredibly disappointing and completely unacceptable. Please, how can I resolve this?
Thank you
Brad Chambers
