Is it possible to create a new or different user name for a member account?

When creating a new member account for my troop, there’s there’s an option to “Send an email inviting them to register as a Troop Track user”. Checking that box, not surprisingly, sends the new member a notice that they’ve been registered on the troop’s account and that they need to create a password. A user name is provided for them.

If the member doesn’t like that user name, or if it’s not easy for them to remember, is there a way for it to be changed? Can they do this from their profile edit page or can an administrator do it for them?

Hi @Eric_Anderson,

A user can click on their name then click “User Name & Password”. This will allow them to change their username (if the one they want is available).

Let me know if you have any other questions! Thanks!

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