Issues with attaching files

Typing an email, attaching a file, the file is inserted at the top of the message instead of where my cursor is. I’ve never had this problem before. Can you help?

Hi @KMessinger196,

I was able to recreate this issue. I’m getting this over to our tech team so they can take a look at it and get a fix for that issue. I will update this post when they have the issue resolved.

I understand that it’s not ideal, but what you can do for now is when you insert the attachment, and it goes to the beginning of the email, you can copy the words of the attachment and then paste it where you want it to be in the email. Then you can remove the attachment at the beginning of the email.

Thanks,

David Keener
TroopTrack