I started noticing when we turned our newsletter back to weekly as opposed to Monthly that there are some inconsistencies with what it is putting in the newsletter. For instance, my VC and I have girls in the same squad and are both (obviously) on the board. However, she is getting newsletters with all the events she and her daughter are invited too and I am not. The same holds true for our girls. Her daughter is getting all the events she is invited to to her email, but mine are not.
I can add pics if you’d like, but this is something that has been happening consistently for the last few weeks. I’m not sure how many more people this is happening to in the troop. I can say that many of our parents aren’t getting notifications about actual troop meetings. They don’t show up for myself, my girls, a several other girls and their parents when I preview their newsletters.
Any updates on this? Did it ever get reported to support? This has been the main reason we haven’t setup recurring newsletters since the events are inconsistent on when they show up.
It has been sent to support, it is on the list of things to look at. There were some other pressing items that they were focusing on first, especially the new Cub Scout Ranks.
I’ve noticed in the last two weeks, I can no longer preview newsletters by clicking preview and selecting a member. Now I have to email myself a preview. Is that a bug?
My TC noted that unless someone has RSVPed to an event, they are not getting the event in their newsletter.
For this reason we can’t uncheck the box for “Include events the recipients are not invited to” or they will not get any events they have not RSVPed to. This is a glaring problem because now everyone has to get everything for the entire troop regardless of whether or not it applies to them.
It sounds like the OP might have been experiencing this and the items received in various accounts could have been do the RSVP status.
I will put in a ticket for this to be looked at again.
