We used to have our newsletter come out once a week and then suddenly it stopped. I checked and it was turned off so I turned it back on again. However, ever since then it no longer includes our upcoming events in it even though the majority of our events show as “Everyone” being invited.
Here is what our newsletter now looks like:
Here is what our typical calendar event looks like for permissions:
And here is what our newsletter settings are set to:
How do we get it so our events are returned to the newsletter?
Preston
Having the same problem… it seems only once a person RSVP’s to an event, will it show up on their events list. Not helpful – we plan to use the newsletter as a way to inform people of events, not solely remind them. We may have to opt to display all events, but I foresee this causing confusion.
Have you heard any updates on this? We are seeing the same issue with our unit. Did this get reported as a bug, or just listed in the forums?
@PrestonKorn, @JenniferGeisick, @sjmarshall
Is this still happening? The TT dev team looked into this and were not able to reproduce issues?
It looks like the newsletter has since been redesigned so it doesn’t seem to be an issue anymore.
This is still happening for us. We make sure everyone is invited, but we can’t get the events they’re invited to to show up on the newsletter unless we check the box for showing events they aren’t invited to. I can send an example to support if that would help?
For some added clarity, it appears that the newsletter only shows events that the invitee has rsvp’d to unless checking the option to show events the recipient is not invited too.
Good morning @sjmarshall, I am curious if you are using either of the Advanced e-mail settings Subdomain e-mails and Inboxes?
No, those are not enabled in our settings.
A fix for the newsletter issues has been implemented.
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