We have an event with the cost per scout and per adult set in the advanced tab of the event (fees), and “payment required to rsvp” is turned off. Yet, when attempting to rsvp, it adds the event to the user’s cart, and will not allow to rsvp unless payment is made.
I am seeing the same behavior you are describing but only from my Admin account. I logged into a test account that I invited to the event and that account has the RSVP then the Purchase Ticket/RSVP buttons. Very strange that my adming account does not get RSVP only Purchase. I wil get this over to the development team but it does seem to work from a regular non admin account.
I did some more testing and figured out that if you use the RSVP links directly from the e-mail then you get the RSVP and Purchase buttons. Otherwise you just get the Purchase button. I will let them know.
Awesome - thanks for confirming!
This is the same issue my Troop is having. You can RSVP from the email but not from within TroopTrack. It forces the user to checkout and deletes the RSVP if they don’t. Please help, thanks! Any timeline on this would be great. It has broken the functionality of your software, completely. Between this and the email outage, TroopTrack has been near useless for months now. Please help before we simply close our account and finally move to Scoutbook.